Job Details
Qualifications
- Bachelor's degree
- Customer service
- Management
- Marketing
- Microsoft Excel
- Microsoft Powerpoint
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Job Description
Assistant Center Manager
Why You'll Love This Job
A fast growing company in the beauty lifestyle category, is seeking an exceptional Assistant Center Manager with a passion for sales, team building and training to oversee operations and drive performance in our expanding locations.
\*\* Must have proven track record of success with sales and team building and be able to work a flexible schedule including days, evenings and weekends \*\*
If you share our passion for beauty, consistently exceeding guest expectations, thrive in an environment that rewards great performance and want to lead a top performing team in the family, then this is the place for you!
As Assistant Manager, you will be accountable for all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service.
Job Responsibilities
- Drive this top performing location to break national company records
- Infuse the team with a passion for creating outstanding customer experiences
- Recruit, train retain front desk sales associates and estheticians
- Foster a positive work environment that encourages ideas and innovative problem solving
- Set associate goals focusing on sales growth and profitability
- Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
- Implement and execute systems/process consistent with a high performing franchise
- Create visual tracking and analytical reports using Excel, Word and Power Point
- 80% of time is customer facing, however you will also be responsible for administrative tasks including, but not limited to payroll, scheduling, inventory and reporting
- Organize outreach and marketing events
Required Skills
- A passion for people and sales!
- Prior experience leading a high performance sales team in a retail or spa environment
- Demonstrated success as an effective trainer and motivator to create a winning team
- Be enthusiastic about our brand, outgoing, energetic, resourceful and detail oriented
- Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
- Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
- Ability to work flexible schedule including days/evening/weekends
- Bachelors degree preferred
- Previous EWC, Massage Envy experience is a plus
Job Type: Full-time
Pay: $17.00 - $26.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We are adhering to all safety protocols to keep our team and clients safe, happy, and healthy.
Experience:
- Management: 1 year (Required)
Work Location: In person