Job Details
Qualifications
- Analysis skills
- Bachelor's degree
- CCBA
- Microsoft Excel
- Microsoft Powerpoint
- Software testing
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Tuition reimbursement
- Wellness program
Job Description
Overview:
With general oversight, applies industry specific expertise to perform analysis for business and user needs; define and document requirements; recommend and coordinate the development, enhancement, and maintenance of a customer's business systems, processes and products of small to medium size/scope. Combines industry expertise with information technology to develop innovative business solutions. Leverages industry knowledge and customer relationships to identify new business opportunities. Promotes, recommends, and participates in process improvement activities and training of peers and customers. Develop test deliverables as required including a test matrix and test plan. Facilitates the resolution of test defects.
Responsibilities:
Performs analysis to assess business and user needs
Gathers, defines, and documents business and technical requirements
Researches and develops innovative system solutions
Recommends and coordinates development/enhancements to meet customers' needs
Defines the impacts of project objectives by using industry knowledge and system specifications.
Develops test strategies and test plans.
Performs user acceptance testing and validate results.
Identify and document user acceptance test defects
Partner with Plan(s) and vendor to resolve test defects
Create Plan-readiness criteria and assessment
Conduct post-production check out
Facilitate walk through of system changes and test results
Operates within resource (time and money) constraints to achieve results
Obtain customer sign off on project deliverables
Develops Plan readiness criteria
Provides training and quality assurance as needed to peers and customers in areas for which you are a SME
Conducts business design reviews per department policy
Promotes, recommends, and participates in process improvement activities
Qualifications:
Required Knowledge, Skills, Abilities and Experience:
Experience with NPS or claims processing systems
Three to six years experience as Business Systems Analyst, Senior Business Systems Analyst or related technical position
Previous experience participating in software development or implementation projects
Previous experience in developing and implementing software testing strategies
Previous experience working with customers and end users
Previous experience in working with software vendors or in implementing vendor custom developed applications
Proficient in Excel, Word, Outlook, Powerpoint software tools
Excellent written and oral communication skills
Ability to develop good, effective working relationships with customers through minimal contact
Exceptional attention to detail
Preferred Experience:
Experience with Blue Card Home
Required Training, Education and Certifications:
Bachelor's degree in business or technology or work equivalent
CCBA certification required within 18 months from date of hire
Benefits and Perks:
Work/Life Balance – NASCO helps you find success at the workplace, and at home.
Matching 401(k)
Employee Recognition and Bonus Programs – When NASCO is successful so are our employees!
Tuition Assistance – Learn, develop, and grow… on our dime!
E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost.
Choice of Blue Cross Blue Shield Health, Dental and Vision Plans
Wellness Program
17 Days of Paid Time Off (PTO) per year – not including major holidays. That’s just starting out.
Company discount plans on mobile, technology services, etc., to help you save money.
NASCO is a Minority/Female/Disability/Vet/Affirmative Action Employer. Must have legal authority to work in the US.
We will not accept applicants that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for employment.