Job Details
Qualifications
- CRM software
- Communication skills
- Graphic design
- Project management
- Social media management
Benefits
- Dental insurance
- Health insurance
- Paid parental leave
- Paid time off
- Vision insurance
Job Description
\*\*Application materials submitted through online job platforms or by email will not be considered.\*\*
POSITION OVERVIEW
Baltimore's Promise is seeking a full-time Communications Manager to support the management and implementation of the organization’s strategic communications plan. This position is ideal for an individual with general experience in nonprofit and/or collective impact marketing, and who has excellent interpersonal communication and project management skills. The Communications Manager must be passionate about the work and vision of Baltimore’s Promise and share our organizational values. This position is a full-time role and will report to the Senior Director, Organizational Culture.
ORGANIZATIONAL VALUES
We ensure that everything we do is developed, implemented, and evaluated in alignment with our organizational values, listed below, and our race equity and inclusion statement. It is of critical importance that all staff are fully aligned with our values and commitment to race equity and inclusion. This position must consistently live our valuesin the way they think about, approach, engage, and support Baltimore City’s young people.
In our fight for justice and systems change, our values as individuals, teams, and as an organization are the following:
Equity – Our efforts and initiatives are co-developed and driven by the lived experiences of those most negatively impacted by the outcomes we seek to improve. Race, ethnicity, gender, or other attributes should not have predictive power over support, resources, and opportunities that one can access.
Hustle – We are self-starters who take the initiative to strategically identify and advance solutions to address failures in achieving positive outcomes for children, youth, and families. We work efficiently, cross-functionally, and resourcefully – with a sense of urgency – to carry out the mission of the organization.
Humanity – We honor individuals and communities by holding ourselves and our partners accountable to act with integrity, compassion, kindness, and empathy.
Creativity – We are fun and innovative. Our first idea may not be the final strategy because we look for and embrace new ideas from diverse sources. We celebrate the accomplishments of staff and partners.
Shared Accountability – Shared Accountability is our collective responsibility for the work of the organization, not a threat of sanction. When we say we will do something, we will do it, and if we don’t, we will communicate our reasons why. We must be both supportive and demanding of one another to ensure that we meet individual and team responsibilities that contribute to larger organizational goals.
In addition to the aforementioned responsibilities, all Baltimore’s Promise staff are expected to seek out and take advantage of opportunities that our partners and our community provide for us to learn, connect, and show up to support values-aligned efforts in Baltimore. In particular, staff are encouraged to be in spaces that are focused on Black, Indigenous, People of Color (BIPOC) youth and young adults and stakeholders who directly relate to your portfolio of work and professional network.
COMMUNICATIONS MANAGER DUTIES AND RESPONSIBILITIES
- Implement and manage the organization’s strategic communications plan, including the design, content, and production of all communication assets of organizational initiatives
- Ensure that all print, digital, and social media products are targeted, consistent, engaging, and effective for building brand awareness, contributing to organizational fundraising goals, and fostering opportunities for youth participation and influence
- Support communications budget development and cost tracking
- Collaborate with core staff to prepare external presentations by ensuring messaging continuity in all presentation assets, particularly talking points and slide decks
- Support the Executive Leadership team to develop talking points, speeches, presentations, or other assets for internal and external communications.
- Lead website management and support content development
- Coordinate with cross-functional teams to generate new ideas and strategies to promote organizational initiatives
- Manage consultants and monitor contract deliverables
- Lead ongoing communication capacity building efforts for staff, especially training and template development
Qualifications (Knowledge, Skills, and Abilities)
- Two to three years of proven success implementing marketing and communications strategies and campaigns and/or strategic plans
- Excellent organizational and project management skills and ability to meet deadlines
- Strong ability to think analytically and strategically
- Strong graphic design skills, particularly in Canva
- Capable of working well as part of a team as well as independently
- Excellent written and oral communications skills and strong interpersonal skills
- Demonstrated success creating, implementing, and tracking metrics for social media strategies, including analyzing engagement data, identifying trends, and building online communities; experience with social media management software, especially Loomly and Meta Publishing
- Familiarity or experience working with CRM software, especially Salesforce Marketing Cloud
- Familiarity or experience with developing websites on Squarespace or similar website development platforms, or experience posting website content
- Desire to continue developing professionally and embrace a learning culture
- Experience in a startup environment or creating infrastructure and processes
- Ability to work in collaboration with team members, funders, and stakeholders
- Ability to sustain prolonged periods sitting at a desk and working on a computer
- Demonstrated commitment to understanding and working in service of youth from low-income families; Black, Indigenous People of Color (BIPOC) communities; and communities experiencing concentrated poverty. Preferred understanding of Baltimore's historical, social and political context, particularly issues facing children and youth
- Strong alignment to Baltimore’s Promise’s values and ways of working
Organizational ValuesRace Equity and Inclusion StatementCompensation and Benefits
This position is classified as non-exempt and is eligible for overtime compensation in accordance with the policies set forth by Baltimore’s Promise in accordance with the Fair Labor Standards Act (FLSA). The annualized compensation for this position is $73,500. Please note that this compensation is firm. Baltimore’s Promise compensation ranges are determined by the responsibilities and level of authority required by each position as opposed to individual candidates’ qualifications or pedigree. This is an intentional attempt to mitigate pay inequities that are in part driven by systemic and implicit racism and gender bias impacting career trajectories and negotiation. However, to honor individual candidates’ unique experiences and assets, this position is eligible for a one-time hiring bonus.
This is a full-time position with full benefits, including CareFirst BlueCross BlueShield health insurance, dental and vision insurance, paid time off, paid parental leave, cellphone and mileage stipends, and support for professional development opportunities.
Baltimore’s Promise provides a hybrid working environment that gives staff the flexibility to work remotely when not required for in-person meetings or tasks.
Please visit www.baltimorespromise.org/benefitsto view the many additional benefits that Baltimore’s Promise offers its staff.
Travel
Baltimore’s Promise provides a hybrid working environment that gives staff the flexibility to work remotely when not required for in-person meetings or tasks. In general, very little travel outside of Baltimore City is required.
To Apply
Submit the following application materials as PDFs to the link below.
https://baltimorespromise.formstack.com/forms/comms\_manager
- Resume
- Cover Letter
- A portfolio of 2 or 3 examples of your work such as social media posts, graphics, press releases, etc.
- Names, titles, and relational context of three professional references. We will not contact references unless you advance in the application process, and we will inform you prior to contacting your references.
We are reviewing application submissions and scheduling interviews on a rolling basis, and will close the position when it is filled. Please submit your materials as soon as possible.
\*\*Application materials submitted through online job platforms or by email will not be considered.\*\*
Job Type: Full-time
Pay: $73,500.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person