Job Details
Qualifications
- Bachelor's degree
- Communication skills
- High school diploma or GED
- IT sourcing
- Network infrastructure
- VPN
- Visual Basic
Benefits
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
Job Description
Position: IT Analyst
Reports To: IT Manager
FLSA Status: Exempt
Our Company
Gränges is a global leader in aluminum engineering, manufacturing, and innovation. Our vision is to transform the world through innovative aluminum engineering. We believe in the individual’s contribution to the success of the company. Working at Gränges means being surrounded by proud, skilled, and motivated colleagues - in a safe work environment. In North America we specialize in rolled products for the HVAC, container, and automotive industry. Visit us at www.granges.com.
Job Responsibilities
- Office printer, Industrial printer (Zebra) and Mobile Device Support (Zebra)
- Monitors and maintains servers; installs system and applications software and patches.
- Provides network and general hardware/software user support.
- Fields user help desk requests; tests, troubleshoots, and resolves hardware related issues
- Provides routine database management support; adds users, sets up access; restores system to resolve problems if needed.
- Provides general hardware/software/network support to plant site users.
- Configures and installs new PC hardware and software.
- Instructs users on how to resolve software application and operating system problems.
- Administers active directory; unlocks and extends network accounts; resolves printing problems; configures printers and print queues.
- Setup and modify phones in Cisco Call Manager.
- Performs routine hardware maintenance; troubleshoots projection equipment.
- Hardware procurement for computers, components, and peripherals.
- Provides technology training and documentation related to Office 365, VPN, Teams, operating systems, virus protection, etc.
- Maintains backups and images for workstations, laptops, servers, etc.
- Assist with installs, tests, troubleshoots, and repairs network hardware, including routers, switches, etc; works closely with networking group and coordinates with vendors as needed.
- Setup/Maintain IP Camera systems
Qualifications
- Bachelor’s Degree in Information Systems preferred
- Two (2) years of network/systems administration experience
- Programming skills a plus in visual basic, web page creation
- Understanding of Manufacturing Execution Systems a plus
- Working knowledge of network infrastructure including switches, cabling, fiber optics
- Working knowledge of Operation Systems, Office 365, system backup/imaging
- Attention to detail
- Effective oral and written communication skills
Gränges Americas is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Newport, AR 72112: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- industrial IT: 1 year (Preferred)
- It Analyst: 3 years (Required)
Work Location: In person