Job Details
Qualifications
- Bachelor's degree
- Computer literacy
- Computer skills
- Microsoft Excel
- Organizational skills
- Word processing
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Description
We are currently seeking a Therapy Coordinator to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World! This role provides administrative support for therapy operations with a focus on Occupational Therapy, Physical Therapy, Speech Therapy and Developmental Evaluation processes, and serves as the liaison for communication between site and central administration teams.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What we offer:
Competitive Pay
Paid Time Off
Medical, Dental, & Vision Insurance
State of the Art Facilities & Technology
What you will do:
Promote a friendly atmosphere for families, staff and visitors
Understand the internal processes required for a child to receive services
Responsible for maintaining communication with Family Relations, Financial Service Coordination, and billing teams for caseload management, including intake, scripts, funding and prior authorization needs
Understand various funding sources for therapy. Assists in explaining and obtaining financial documents from families
Assist families in completion of Medicaid enrollment paperwork
Assist in First Connections Early Intervention Program, including IFSP meetings
Assist in communication with families and Financial Service Coordination when changes in funding occur
Maintain multiple excel spreadsheets for patient management that may not be analyzed through deTASO reporting
Assist with management of therapy caseloads at specified times as guided and directed by the therapy director
Assist in monitoring the prior authorization and prescription process for OT, PT, ST, and DE services
Assist with deTASO documentation corrections
Attend weekly one-on-one meeting with Therapy Director
Analyzes daily, weekly, and monthly reports prior to one-on-one with Therapy Director
Assist with administration tasks such as, filing, answering phones, management of working folders, etc.
Answer or direct e-mails, calls, and in-person questions regarding services appropriately and timely
Call waiting list bi-monthly to update the family on the status of therapy unless the child is on the afterschool waiting list then calls the family monthly
Conduct quality assurance measures through post-evaluation calls, patient experience calls, and discharge calls
Assist in audits from any funding or credentialing entities
Complete monthly expense report as needed
Assist site administrative support team in planning events for the site
Cross trains with Administrative Assistant and ABA Coordinator to support roles as needed
Assist with tours for families
Assist with opening and closing procedures
Upholds and incorporates the core values, vision, mission and philosophy of Pediatrics Plus into all job responsibilities
May perform other related and non-related duties, as assigned
Education/ Certification:
Bachelor's Degree preferred, but not required
Skills/ Abilities:
Ability to communicate effectively and professionally with a wide variety of people
Strong organizational skills with attention to detail and accuracy
Basic computer skills which includes a working knowledge of database, word processing, spreadsheet, and internet software
Ability to communicate effectively and professionally with a wide variety of people
Ability to problem solve and think about how changes in funding could affect our clients financially
A desire to serve families and go the extra mile
Ability to handle multiple tasks in a very busy environment
Ability to read and interpret documents such as safety rules, policies, and other company documents
Ability to write routine reports and correspondence
Ability to speak effectively before groups of families or employees of organization
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to maintain regular and punctual attendance. Ability to complete tasks in a timely manner
Essential Physical Requirement:
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is frequently required to stand and stoop, twist, bend, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is required to maintain regular and punctual attendance. The employee is required to complete tasks in a timely manner.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.