Job Details
Qualifications
- Computer skills
- Customer service
- High school diploma or GED
Benefits
- 401(k)
- Paid time off
Job Description
OUR COMPANY
Who we are: A growing healthcare company in the greater Buffalo area that utilizes the help of motivated individuals such as yourself. Our front end staff are an integral part of what we do here and how we make a difference.
Mission Statement: To deliver expert skin care, utilizing the support of a dedicated and detail-oriented team that cares for your skin just as much as you do.
What we offer: A competitive compensation and a 401(k) plan to eligible employees. Additional incentives for employees with accrued time include Holiday Pay and a graduated Vacation Time policy.
MAIN DUTIES AND RESPONSIBILITIES
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability
- Maintain patient files stored in our Electronic Medical Records
- Provide patients with support and guidance as needed
KEY WORKING RELATIONSHIPS AND QUALITIES
Successful employees at this company need to be strongly endowed with a sense of teamwork, showing compassion and respect for the patients and other staff members. Attention to detail is also required to ensure our commitment to the positive outcomes of all patients.
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Sanitizing, disinfecting, or cleaning procedures in place
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Paid time off
COVID-19 considerations:
Regular and routine cleanings of the patient waiting room are performed. In addition, patient COVID screenings are performed for every single patient. Masks are available to employees and both hand-washing and hand sanitizer stations are available.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person