Job Details
Qualifications
- Bachelor's degree
- IT
- IT support
- Microsoft Office
- Windows
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Job Description
Volta Oil was founded in 1930, has been in business for over 90 years and continues to grow year after year. Come and be part of this fun, innovative, fast paced, family atmosphere.
Who we are: We are a retail and wholesale petroleum company that services Massachusetts, Rhode Island, and New Hampshire. Our Retail Convenience stores operate under the Garrett's Family Market and Rapid Refill Brands.
Why work for us? Our mission is to create a place where team members feel like family while promoting a culture where everyone’s full potential can be met by striving for excellence through high standards, passion, and continuous improvement.
We are expanding out IT department and are searching for a reliable, motivated, and detail-oriented Junior IT Support Technician to join our office team in Plymouth.
The Junior IT Support Technician will interact daily with end users at the stores and corporate facility. The primary objective of this role is to provide immediate front-line support to users that are facing IT issues. The candidate must possess a consistent positive attitude and a drive to provide world-class customer service.
What will you do?
- Provide front line support to store and corporate end users with a wide variety of IT issues.
- Participate in routine maintenance and required compliance for retail locations and corporate office for key informational systems.
- Build and maintain vendor relationships and manage the purchase of hardware and software products while operating within an approved budget.
- Participate in short- and long-term projects.
- Create and maintain IT documentation.
- Stay abreast of advances in technology.
- Participate in setup of new retail locations. Work with appropriate vendors and company personnel to meet stated deadlines.
- Provide after-hours support on a rotational basis.
The Successful Candidate will have the following combination of skills, experience, and education:
- Bachelor’s Degree in business administration, IT, or equivalent combination of education and experience.
- Minimum 1-3 years of information technology experience.
- Preferred experience in retail field.
- Proficient in Windows Operating and Microsoft Office Applications.
- Proficient in PC setup and configuration skills.
- Proficient in Knowledge of Internet connections.
- Proficient in peripheral IT hardware setup and configuration.
- Proven experience in IT documentation creation and maintenance.
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that includes; Medical, Dental, Vision, company paid life insurance, 401k with company match and paid time-off.
Compensation is commensurate with experience. Interested candidates should submit their resume along with salary requirements.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- On call
Ability to commute/relocate:
- Plymouth, MA 02360: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT support: 1 year (Required)
Work Location: In person