Job Details
Qualifications
- Communication skills
- Customer service
- High school diploma or GED
- Training & development
Benefits
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Professional development assistance
- Referral program
Job Description
Customer service representatives will be providing answers for customer inquiries to ensure customer satisfaction.
Duties:
- Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
- Handle a high volume of inquires from customers
- Accurately enter and update customer information in the company database
- Assist customers with product selection, order placement, and tracking
- Collaborate with other departments to ensure timely resolution of customer concerns
- Maintain a thorough knowledge of company products, services, and policies
- Identify opportunities for process improvement and provide feedback to management
Requirements:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to work independently as well as part of a team
Additionally, we provide ongoing training and opportunities for career advancement.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $500.00 - $1,200.00 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
- Referral program
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person