Job Details
Qualifications
- High school diploma or GED
- Sales
- Time management
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid training
- Referral program
- Vision insurance
Job Description
Welcome to the Sterling Automotive Group, a Louisiana dealership that includes Sterling Kia, Sterling Ford Lincoln, Sterling Hyundai Genesis, Sterling Dodge Chrysler Jeep Ram, Sterling Buick GMC, Sterling Value Pre-Owned, Sterling Premium Select, Sterling Chrysler Dodge Jeep Ram West, Sterling Buick GMC West and Sunbelt Motors. Our mission is to serve Acadiana and beyond with a sense of pride, professionalism, and a commitment to excellence. In pursuit of that vision, Sterling employees aspire to be much more than members of a sales force; we ensure customers view us as trusted advisors for sales and service needs. Sterling makes every effort to contemporize and further distinguish ourselves from the competition, promising each customer an easy, transparent, and refreshingly honest car purchase and/or service experience.
Our Parts Counterperson is responsible for assisting all mechanics and customers in purchasing needed parts and supplies. The individual is also responsible for achieving monthly sales and gross forecasts and for seeking out and soliciting business.
What We Offer:
- Medical, Dental, Vision, & Disability Insurance
- 401(k) with employer matching
- Company-paid Life Insurance
- Paid Holidays, sick time and vacation
- Career Progression with paid ongoing training
- Employee vehicle pricing
- Discounts on products and services
- Family owned and operated
- Long-term job security with a growing company
- Referral bonus programs
- Mental health benefits
What You'll Do:
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
What We're Looking For:
- High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Employment Type: Full Time, Monday-Friday, some Saturdays
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.