Job Details
Qualifications
- CPT coding
- Communication skills
- Customer service
- High school diploma or GED
- ICD-9
- Medical administrative support
- Medical office experience
- Time management
Benefits
- 403(b)
- Dental insurance
- Gym membership
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Job Description
Swank Center for Memory Care and Geriatric Consultation at ChristianaCare is looking for an Office Assistant.
Swank Center for Memory Care and Geriatric Consultation at ChristianaCare is located at 501 West 14th Street in Wilmington, Delaware. Swank Center for Memory Care and Geriatric Consultation at ChristianaCare is Delaware's first and most comprehensive outpatient office for patients with memory disorders and their families. Approximately 19,000 people across Delaware are coping with Alzheimer's disease or a related disorder. The Swank Center for Memory Care and Geriatric Consultation offer patients and their families essential support, education, and guidance from diagnosis through treatment.
You will join a team of two physicians, two advanced practical nurses, one social worker, three medical assistants, and one office assistants.
As an office assistant you are the first point of contact between the practice and our patients. You will be responsible for creating a friendly, welcoming calm and efficient environment for the practice. You will serve each patient with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates EMR and represents the entire practice every time there is interaction with a patient.
Work Schedule:
- Monday - Thursday 8am - 4:30pm
Compensation / Benefits:
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Job duties & responsibilities:
- Schedules appointments.
- Answers multi line telephones and retrieves accurate messages.
- Manages front desktop.
- Collects payments according to insurance requirements.
- Applies ICD9 & CPT4 codes to encounter forms for billing purposes.
- Performs outreach calls for the team.
- Interacts between physicians, staff, and patients to provide accurate communication and customer service.
- Excellent time management skills, ability to multi-task, and prioritize work.
- Excellent written and verbal communication skills.
- Ability to build and foster professional relationships in a team environment.
- Performs other related duties as required.
Education Requirements:
- High School Graduate or GED required.
- Medical receptionist or medical assistant degree preferred but not required.
- Experience in a medical office setting or customer service environment is preferred but not required.
When we lead with love, excellence is inevitable.
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EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.