Job Details
Qualifications
- Communication skills
- Constant Contact
- Fundraising
- Microsoft Office
- Organizational skills
Benefits
- 403(b)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
Job Description
Agency Overview
For nearly 40 years, Connections for the Homeless has served and catalyzed our community to end homelessness, one person at a time. Each year we provide eviction prevention, shelter, and housing services to 4,000 people from across north suburban Cook County. Beyond providing direct services we also operate a robust advocacy and community organizing program to address the root causes of homelessness. The COVID pandemic accelerated our growth in the depth and breadth of services we offer and the organizational infrastructure to sustain this highly impactful organization. Connections is a radically reshaped organization deeply committed to demonstrating our core values in all relationships with participants, colleagues, donors, partners, and volunteers.
Get ready to be part of an exhilarating journey at Connections for the Homeless as we expand our Development team, fueling our mission and fostering transformative change in the communities we serve. The pandemic's challenges have propelled us to new heights, serving more individuals than ever before and doubling the agency budget in order to do so. Now, we're eager to maintain this momentum, and our Developmentteam is poised to lead the charge.
Our ambitious capital campaign, which is underway, has the agency poised for transformation. This dynamic endeavor requires a team of passionate, dedicated, hardworking professionals eager to wake up every day and make a difference, and that's where you come in.
We're thrilled to launch multiple new positions within our Development team, offering a variety of opportunities for you to contribute to our mission. Our expanded team will grow Connections for the Homeless' portfolio of philanthropic donations, strengthen our community engagement, elevate and communicate and ensure that the transformative work done by our direct services teammates is well resourced and supported.
Join us in our expansion, where your passion and skills can transform our agency and help end homelessness, one person at a time. At Connections for the Homeless, we're not just raising funds; we're raising hopes, dreams, and the promise of community that is the model for how homelessness is solved.
We are seeking excellent candidates for our Development Manager - Annual Giving position.
Summary of Position: Reporting to the Senior Director of Development, the Development Manager - Annual Giving is responsible for the design and implementation of a creative and comprehensive annual giving program. This position is responsible for increasing annual giving revenue, broadening the base of support, and strengthening major gift pipelines.
This manager will develop and oversee a comprehensive stewardship program, engaging with donors and strategically expanding the organization’s annual giving program with a goal of significantly increasing gifts up to $1,000. The role will manage and coordinate multiple solicitation channels, including direct mail, email solicitations, crowdfunding, and giving days to increase overall support of Connections for the Homeless.
The manager is responsible for tracking the retention and cultivation of donors and will work closely with the Development Manager – Data & Operations to oversee and ensure the integrity and quality of the donor database.
Schedule and Work Environment: Connections for the Homeless offers a flexible work environment, as positions and business needs allow. This position's home office is located at our Lake Street Church location in Evanston, IL. It is expected that evening and weekend work will be required on occasion to participate and support agency events as well as board/volunteer committee meetings.
Specific Duties:
Planning and Strategy (25%)
· Develop and keep a comprehensive annual fund calendar that lays out multiple appeals (digital, print and other) that clearly shows schedules for appeal development and design, production, distribution and post appeal analysis.
· Create solicitation appeals and recognition plans for returning donors, first-time donors, and lapsed donors as well as marking donor benchmarks (5, 10, 15-year donors).
· Perform quarterly evaluation of appeal efforts and generate a comprehensive annual plan for the upcoming fiscal year.
· Track trends in annual giving to inform strategy for outreach, retention and acquiring new donors.
Design and implementation (25%)
· Manage multiple direct mail and electronic appeal solicitation campaigns with a high degree of customization and emotional appeal; set parameters for list generation and segmentation; oversee print, mail and fulfillment timelines with outside vendors.
· Create appeals that function across multiple platforms simultaneously, including print, social media and email.
· Write compelling fundraising copy to solicitannual giving prospects and donors.
· Personalize donor correspondence including targeted outreach and solicitation and stewardship.
· Manage twice annual thank-a-thons for staff and volunteers.
· Develop plans to grow monthly giving programs, develop special appeals, and peer-to-peer fundraising.
Reporting and Analysis (25%)
· Monitor, report, and analyze outcomes of solicitation campaigns.
· Analyze donor trends and tendencies to maximize annual fund ROI.
· In collaboration with the Major Gifts Officers and Senior Director of Development, identify, qualify, and recommend prospective donors inclined to make major gifts.
· Provide direction and strategy for list segmentation, donor reports, and post campaign analysis.
Recording Data Accuracy (15%)
· Work closely with the Development Manager – Data & Operations to oversee and ensure the integrity and quality of the donor database.
· Ensure that all donor communications are recorded, including donor solicitations, acknowledgements, and touchpoints.
· Work closely with the Development Manager- Data & Operations to ensure that gifts are correctly recorded and acknowledged.
General Development Responsibilities (10%)
· Collaborate with development team members to shape and execute donor cultivation, engagement, and stewardship opportunities for all supporters.
· Assist with donor events and other activities upon request.
· Engage, as needed, in producing and editing materials, such as briefings, collateral, solicitation letters, articles, newsletters, and reports.
· Build relationships with participants, staff, key volunteers, community members, agency supporters, and board member
· Adhere to the Code of Conduct and Core Values of Connections for the Homeless.
The following qualifications are requirements for the position:
· At least five years' experience working in development with a proven track record, creating appeals, tracking appeal effectiveness and donor list making strategy.
· Excellent verbal and written communication skills.
· Ability to attend after-hour meetings/events as dictated by the needs of the Development department and/or agency.
· Proficiency with constituent management or fundraising software
· Advanced computer proficiency with Microsoft Office.
The following qualifications are highly desirable:
· Familiarity with DonorPerfect a plus.
· Valid driver’s license and proof of insurance.
· Experience pulling donor lists, implementing solicitations strategies and tracking results.
· Experience working with printers, mail houses and outside vendors.
· Experience using digital email and marketing systems (i.e., Constant Contact) to create personalized communications with donors.
· Experience buying ads and maximizing social media impressions.
· Goal and results-driven with the ability to meet deadlines in a fast-paced service environment.
· Accountable, with an attention to detail and strong organizational skills.
· Proactively share information and communicate effectively with diverse audiences.
· Able to overcome obstacles, working independently and as part of a team.
· Understanding of industry standards regardingdonor solicitation, confidentiality, gift crediting, stewardship, and financial principles that shape the work of fundraising professionals.
Other Requirements:
· Must submit to a criminal background check and submit to or provide evidence of a recent test for tuberculosis
Benefits Overview
At Connections for the Homeless, we blend a commitment to making a difference with a competitive rewards package. Our full-time employees enjoy a range of benefits, consciously crafted through an equitable lens, to support their well-being and professional growth.
As a benefit eligible employee, you'll be eligible for the following comprehensive benefits:
Generous Time Off: Your work-life balance is a priority. Enjoy 11 paid holidays, plus an extra floating holiday. Accrued Paid Time Off starts at 24 days/year up to 31 days/year depending on tenure.
Medical Coverage: Take your pick from a variety of healthcare coverage options - HMO, Large PPO, and Small PPO - tailored to meet your unique family, healthcare and financial needs.
Dental Coverage: Not every plan fits every person which is why we offer both high and low plan options for dental coverage. Choose the plan that suits you and keep your smile shining.
Vision Coverage: Keep your eyes in good health. Our comprehensive vision insurance is only a policy selection away.
Life and Disability Insurance: Connections fully funds your short-term and long-term disability insurance, to help handle unexpected life events. To add further peace of mind, we also offer a life insurance benefit, which again is entirely funded by Connections, providing coverage of one year's salary, up to $140,000.
Retirement Savings: Your long-term financial well-being is important, which is why we help you secure your future by providing a 403b retirement plan. After your first year of service, Connections contributes 3% of your pay towards your retirement fund.
Health Reimbursement Account (HRA): By opting to enroll in one of our PPOs, you gain access to our Connections’ funded HRA benefit, designed to assist you in effectively managing your healthcare expenses.
Flexible Spending Account: Pay for eligible medical expenses like prescriptions, contacts, co-pays, over the counter medical items with this tax-advantaged savings account.
Dependent Care Account: Save up to $5,000 a year in pre-tax dollars to pay for eligible preschool, summer day-camp, after school care or adult daycare.
Gym Membership: Foster wellness and engage with your community through a discounted membership at our local McGaw YMCA.
Employee Assistance Program (EAP): Confidential resources to help manage life's challenges are available whenever you need them.
At Connections for the Homeless, we're not only excited about the work we do but also the team we're privileged to do it with. Join us on this transformative journey to make a significant difference while enjoying a comprehensive benefits package designed with your needs in mind. We look forward to welcoming you aboard!
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Microsoft Office (Required)
- Fundraising (Required)
Work Location: Hybrid remote in Evanston, IL 60201