Job Details
Qualifications
- Communication skills
- Computer literacy
- Driver's License
- Low voltage
- Time management
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Job Description
Job Description
Job title: Onsite IT Technician
Location: Grosse Pointe Woods, MI
About us:
Simply Technology is a Managed Service Provider (MSP), specializing in custom IT and VoIP business solutions. Our goal at Simply Technology is to consistently bring on team members and collaborators that help us maintain exceptional customer service and align with our core values. We strive for dedicated individuals that desire to stay with us for a long time. We believe strongly in providing a path of growth and to promote from within.
Our Core Values:
- Helps first – We are in the business of helping people. The needs of our customers and team members are of the upmost importance.
- Wants to grow and learn – Hungry for information and eager to share knowledge both with our customers and our colleagues.
- Exhibits compassion – Show kindness and grace to anyone you encounter.
- Curious Problem Solving – Be secure in your abilities while still asking questions.
- Stay honest – Be your authentic self. Tell the truth. Especially when no one is watching.
Our Core Focus:
Providing unique customized solutions through best-in-class service with an engaged, collaborative team
Who we are looking for:
The right candidate must love a challenge and constantly be looking for ways to improve themselves and the company. They are driven to improve the environment and they will be expected to contribute to that goal regularly.
This is a great opportunity for a candidate wanting to change or start a career in telecom, low voltage, camera installation work or have minimal experience. This is an entry level position with potential growth into a technician. The ideal person should be a hard-working individual with the desire to learn a trade. Must have a “helps first” mindset and be able to take direction easily and learn new concepts quickly.
Essential Duties and Responsibilities:
Install/Integrate/Troubleshoot Various Low-Voltage Systems:
o CCTV Systems
o IP Camera Systems
o Controlled Access Systems
o Telephone Systems
o A/V Systems
o Network Closets
o MDF’s and IDF’s
- Route, pull, and terminate various ethernet and coaxial cabling (Cat5e, Cat6, Direct Burial Ethernet, RG6, etc.)
- Basic understanding of construction terms
- Able to understand floor plans and building layouts
- May be Required to do Research
- Will need to Interface Directly with End Customers in a Professional Manner
- Provide Paperwork and Documentation Daily
- Ability to create knowledge base articles and update customer documentation when needed
- Identifies, researches, and resolves technical problems
Skills and Requirements
- Ability to Work Independently as Well as Within a Team Setting
- Possess and Maintain a Clean Driving Record
- Computer Literacy
- Strong Communication (Verbal and Written) Skills
- Strong Troubleshooting/Problem Solving Skill
- Strong Organization/Time Management Skills
- Excellent Attention to Detail
- Ability to accept instruction and direction when necessary
Experience
- Familiarity in a trade using your hands – electrical, low voltage, construction, etc.
- Able to use various hand and power tools
- Customer Service
Licenses or certifications:
- Driver's License (Required)
Miscellaneous Requirements:
- Legal authorization to work in the U.S.
- Must be available occasionally on nights and weekends to perform off-hour maintenance and projects
- Must pass a background and driving record check
- Some Travel May be Required
- Minimum Basic Hand Tools
o Multi-tool screwdriver
o Wire strippers 12-24AWG
o Flush cut pliers
o RJ45 crimper (suggest one that has a built-in cable stripper)
Physical Requirements & Work Environment:
- Ability to lift 50+ pounds
- Perform ladder climbing and wire pulling
- Work from ladders, man lifts, or reach booms
- Fully squat, stoop, or kneel while wearing a tool belt
- Maintain a standing position for long periods of time while performing repetitive actions such as grasping or manipulating wires
- Comfortable working in a variety of weather conditions and environments with potentially high noise volumes
- Comfortable working in enclosed or small environments
Salary - Starting at $15 depending on experience and skill level.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: On the road