Job Details
Qualifications
- Communication skills
Benefits
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
Job Description
Vista BMW Pompano Beach is seeking an experienced Service Booker to join our excellent Service Department. The ideal candidate must be a self-motivated professional who can work under pressure, is independent, and adaptable to changing priorities and demands while maintaining an elevated level of professionalism.
Responsibilities and Duties
Verify repair order comments are accurate and complete
Communicate with parts staff, service personnel, and other support staff to ensure proper service charges to the manufacturer and/or customer
Assist Warranty Administrator with administrative tasks
Maintains a professional appearance
Ensure the corresponding parts, labor, and applicable charges are billed out on the repair order.
Verify appropriate documentation is attached and completed
Code claims following dealership and/or factory standards
Keep abreast of factory warranty, service, and technical bulletins and measures
Participate in online training offered by the manufacturer
Ensure proper accounting procedures are followed during the booking process
Pre-invoice repair orders once booking is confirmed and ready while still meeting customer deadlines
Requirements
CDK/ADP Dealer Services experience is a plus.
Excellent written and verbal communication/presentation skills
Must speak and communicate professionally and present a professional appearance
Ability to work well with others - always being courteous, proactive, and upbeat
Must professionally represent the company and project a positive company image.
Must have a strong ability to multitask.
Benefits and Perks
Outstanding Compensation Plan
Medical, Dental, Life, and Disability Insurance
Paid vacations
401K
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