Job Details
Qualifications
- Account management
- Analysis skills
- Bachelor's degree
- Communication skills
- Customer service
- Marketing
Benefits
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
Job Description
As an Account Manager for Lowen Corporation, you be in charge of building and maintaining strong relationship between the client and company with a focus on improving the customer experience.
What’s In It For You?
- Competitive salary and incentives
- A progressive benefits programs, including health, dental, vision & life insurance
- Company matched 401k Retirement plan
- A comprehensive training program
- Ongoing mentorship
- Paid Time Off (PTO) and Paid Holidays
What You Will Be Doing
· Assigned to highly active, high maintenance accounts
· Advocates for the customer
· Works through higher-level issues above and beyond the CSR
· Collaborate with various internal departments to ensure customer requests are fulfilled
· Assists Account Executives as necessary to meet customer needs
· Understands and manages specific needs for accounts after the AE has submitted the necessary information
· Knows the intimate detail of each customer account and assists customers with meeting their needs
· Spearheads resolution to customer complaint cases
· Understands materials, warranties, processes, installation, etc.
· Manages special customer projects (websites, testing, manuals, reports, etc.)
· Serves as the communication hub between customers and inside sales
· Develops a positive relationship with customer and AE
Qualifications
· Bachelor’s Degree in business administration, sales or marketing, or relevant work experience
· Proven track record showing success in sales, account management, or project management
· Exceptional organizational and time-management skills and attention to detail
· Advanced analytical skills to make accurate recommendations
· Excellent verbal and written communication skills
· Strong customer service and interpersonal skills for dealing with different types of customers and clients
· Demonstrate critical-thinking skills
· Demonstrate ability to work well in a team-environment
· Must be prompt and able to multi task
· High energy, infectious positive attitude
Who Are We?
Lowen Corporation is a world-class provider of graphic solutions for branding, advertising, information and display; serving the most recognized commercial brands within its major operating divisions. Family owned and operated for over seven decades, Lowen has built a reputation for dependability, quality of the highest standard and superior value for our customers.
Job Type: Full-time
Pay: From $43,583.77 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person