Job Details
Qualifications
- Bachelor's degree
- Budgeting
- Communication skills
- Grant writing
- Leadership
- Master's degree
- Organizational skills
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Description
JOB STATEMENT/PURPOSE:
The Director of Operations, under the direction of the President and CEO, is responsible for the Social Enterprise departments and programs to further the mission of Alaska Native Heritage Center. Working with the President and CEO, responsible for developing company policies and procedures, monitoring compliance, and Human Resources development of staff and resolving issues. Also, working with the President and CEO, overseeing special projects, and designing, implementing, directing, developing and evaluating existing social enterprises, including but not limited to Cultural Tourism, Gift Shop, Cultural Awareness Training, Café, Culture Boxes, Fab Lab, and Facility Rentals, and developing new social enterprise programs. Also responsible for operationalizing strategy while focusing on long-term business goals and working with other Department Directors and Managers to coordinate inter-departmental work groups for efficient and quality programing and product delivery, and with the Development Department to educate current and potential partner organizations on how they can utilize and support the Heritage Center. Also, speaks at public events as a representative of the center to help educate various Native and non-Native organizations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
v Provide effective operational leadership in the execution of short- and long-term strategic and operating plans for the Social Enterprise Department.
v Provide leadership in the development, implementation and continuous improvement of work flows for the various programs and products, both within the Cultural and Educational Programs Department and cross-functional work teams.
v Responsible for operational targets/parameters, particularly as it relates to Alaska tourism, and programs that support the mission of Alaska Native Heritage Center
v Responsible for developing diversified sources of sustainable unrestricted revenue to support the cultural and educational programs of the center.
v Responsible for Human Resources including employee recruitment, retention and development.
v Develop and implement internal and external communication strategies for the organization to ensure that unified, consistent, and positive messages define and promote the corporate identity and mission.
v Revamp existing programs, such as Cultural Awareness Workshops, Culture Boxes, and the ANHC visitor experience.
v Participate in the development of marketing strategies and advertising programs across a variety of media sources.
ESSENTIAL SKILLS:
v Bachelor’s Degree in Business, Organizational Leadership, or related fields of study.
v Seven to 10 years of progressively more responsible management experience or an equivalent combination of education and experience.
v Demonstrated community leadership experience that shows the candidate’s ability to create new partnerships and carryout impact.
v Experience with managing and tracking budgets and understanding of financial reporting.
v Knowledge of current professional practices for program conception, development, implementation and evaluation.
v Knowledge, understanding and sensitivity of Alaska Native history, culture and peoples.
Knowledge/Skills/Abilities:
v Committed to achieving results under demanding time frames.
v Demonstrated ability to provide leadership to staff and tofoster a cooperative environment amongst multiple departments utilizing a collaborative team approach.
v Delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.
v High level of planning/organization to prioritize work activities and realistic action plans.
v High level of quality management, continuous improvement and demonstrates accuracy and thoroughness.
v Excellent verbal and written communications and presentation skills.
v Demonstrated ability to work effectively with staff and the general public at all levels.
v Strong computer literacy.JOB STATEMENT/PURPOSE:
The Director of Cultural Programs, under the direction of the President/CEO is responsible for running programs to further the mission of Alaska Native Heritage Center. This position primarily oversees programs funded through grants and donations. In strategic partnership with the President/CEO the Director of Cultural Programs is a key member of the ANHC leadership team who is responsible for designing, implementing, directing, evaluating and growing programs for the ANHC. This position works with key internal and external stakeholders to ensure programs are infused with culturally relevant content.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Identify and develop strategies to optimize the grants administration process in partnership with the Grants Department and works to actively seek funding opportunities to grow programs in line with ANHC’s mission, vision, and values.
· Responsible for operational targets/parameters and grant program deliverables to ensure timely submittal and compliance.
· Supports department growth by evaluating and determining funding and program needs and researches and recommends staffing plans and identifies opportunities for additional funding.
· Develops and maintains departmental procedures, and systems related to grants management and reporting.
· Ensures complete and accurate documentation of funding applications and awards.
· Provide training to staff on grants management and reporting requirements and procedures related to same.
· As needed, participate in and/or develop training, workshops and seminars related to grant and program administration. Assist in preparation of educational materials and communications related to program administration.
· Keep the relevant staff informed about upcoming deadlines and deliverables, thereby ensuring smooth completion of work responsibilities.
· Provide direction and assistance to program staff to ensure appropriate interpretation and implementation of applicable regulations, rules and policies and procedures.
· Analyze all processes, provide enhancements to programs if required, and manage all program management processes according to policies and procedures.
· Additional duties as assigned based on needs of the business.
FINANCIAL MANAGEMENT
· Work with programmatic project staff to comply with funder’s terms and conditions (such as allowability of costs), oversee budget amendments, and manage budget reporting.
· Support projects’ funding proposals by assisting program staff with budget development and monitoring, reviewing proposals for compliance, preparing, and providing supporting documents.
· Coordinate the completion of financial reconciliation for grants and private foundation awards in partnership with the Finance Department.
· Creates and oversees an internal auditing process to ensure compliance with our funders.
· Support compliance with applicable administrative, cost and audit requirements including federal regulations and guidelines such as Office of Management and Budget (OMB).
· Analyze and monitor projects’ fund and cash balances and keep project and team informed of status, issues.
· Oversee the accounting, reporting, and other administrative functions to ensure successful execution of grant process.
· Prepare financial or budget plans and allocation along with the planning and finance department in accordance with each requirement.
· Review and/or monitor accounting and procurement expenditures consistent with regulatory and company practices and provide direct support with accounts payable/receivable processes.
LEADERSHIP
· Provide effective operational leadership in the execution of short- and long-term strategic and operating plans for the Program Department and supports organization driven initiatives to sustain and grow programs in the spirit of ANHC’s mission, vision, and values.
· Serves as a point of contact for programmatic staff and provides financial analysis, management support and guidance.
· Work with other team members to ensure that services are delivered efficiently, effectively and in a courteous, culturally relevant, and timely way.
· As a key member of the ANHC leadership team this role will work in partnership with Development Director to educate partnering organizations on program offerings and how they can leverage and support the Heritage Center.
· Will serve as a member of the senior leadership team to work effectively across systems to resolve conflicts and communication barriers.
· Speaks at public events as a representative of the ANHC to help educate various Native and non-Native organizations about ANHC’s programs.
ESSENTIAL SKILLS:
· Committed to achieving results under demanding time frames.
· Demonstrated ability to provide leadership to staff and to foster a cooperative environment amongst multiple departments utilizing a collaborative team approach.
· Delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.
· Excellent verbal and written communications and presentation skills.
· High level of planning/organization to prioritize work activities and realistic action plans.
· High level of quality management, continuous improvement and demonstrates accuracy and thoroughness.
· Demonstrated ability to work effectively with staff and the community at large at all levels.
· Demonstrated computer literacy and experience with databases including grant management platforms.
· Demonstrated community leadership experience that shows the candidate’s ability to create new partnerships and carryout impact.
· Experience with non‐profit finance, federal and foundation‐based grant writing, compliance, and reporting.
· Experience with managing and tracking budgets and understanding of financial reporting.
· Knowledge of current professional practices for program conception, development, implementation, and evaluation.
MINIMUM QUALIFICATIONS:
· Bachelor’s Degree in Business, Education, Social/Human Services, Organizational Leadership, or related field of study. Relevant experience may substitute for the educational requirement on a year-for-year basis.
· Five to seven years of equivalent progressive experience, including in a management or supervisory role.
· Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.
· Continued employment is contingent upon receipt of a satisfactory report from a state and federal background check.
PREFERRED QUALIFICATIONS:
· Advanced/Master’s degree and/or professional certifications.
· Ten years’ equivalent progressive experience, including in a management/supervisory role with increased leadership responsibility. Relevant experience may substitute for the educational requirement on a year-for-year basis.
Duties:
- Oversee and manage all aspects of the program, ensuring effective and efficient operations
- Develop and implement program goals, objectives, and strategies in alignment with organizational mission and vision
- Monitor program outcomes and evaluate effectiveness to ensure quality service delivery
- Manage program budget, including forecasting, monitoring expenses, and making adjustments as needed
- Supervise program staff, providing guidance, support, and professional development opportunities
- Collaborate with internal and external stakeholders to establish partnerships and enhance program services
- Stay up-to-date with industry trends and best practices in behavioral health to inform program development
- Ensure compliance with all relevant regulations, policies, and procedures
Skills:
- Strong leadership abilities with the ability to motivate and inspire a team
- Excellent organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously
- Effective communication skills, both verbal and written, with the ability to convey information clearly and concisely
- Strong problem-solving skills with the ability to think critically and make informed decisions
- Proficient in budgeting and financial management principles
- Knowledge of behavioral health principles and practices
We offer competitive compensation packages including health insurance, retirement plans, paid time off, professional development opportunities, and more.
If you are passionate about making a difference in the lives of individuals struggling with behavioral health issues and have the skills required for this role, we encourage you to apply.
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person