Job Details
Qualifications
- Cabling
- Communication skills
- Firewall
- High school diploma or GED
- Information security
- TCP
Benefits
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Job Description
Want to work in a fast-paced, fun work environment for a rapidly growing company? Then Encartele is the place for you! We are looking for an individual with a strong work ethic who is willing to contribute in a team focused environment.
THE COMPANY:
Encartele provides a service to allow friends and family members to communicate with inmates in jails across the nation. Encartele provides innovative solutions for easier ways of communication between inmates and jail staff. With our services already in over 20 states across America we continue to develop new innovations within our industry. Please visit our website at www.encartele.net to review our company background.
THE POSITION:
We are seeking an individual with strong communication, customer skills and a hard worker for a full-time position. Also, someone who is reliable and eager to learn about a new exciting program. The position will consist of working with a team of up to 5 individuals to complete tasks in a fast-paced, team atmosphere. At Encartele, our support technicians are responsible for communicating with both facilities and customers to solve problems. Job responsibilities to include but not be limited to:
- Answering customer and facility tickets
- Building equipment and staging hardware as needed for upcoming installations
- Traveling onsite to a correctional facility for service repairs and installation with a team of support technicians.
- Managing and monitoring over a hundred different IP endpoints
- Configuring network equipment and building small scale networks
- Strong interpersonal skills to effectively communicate with clients and their personal IT personnel.
Desired Skillset and Details
- Communication skills (Phone & Email)
- No prior experience or college degrees required!
- Preference given to individuals with cabling experience and IT experience
- Desire to master networking
- Basic networking knowledge of TCP/UDP ports, SNMP, IPv4, public vs. private IPs, layer 2 and layer 3 networks
- Basic knowledge of firewalls and information security
- Casual work environment with no strict dress code.
- Flexible scheduling
- Office is dog friendly so those whom are allergic to dogs please be aware.
THE LOCATION:
Encartele is located near the corner of 108th and Giles in Papillion, Nebraska. Just minutes away from the interstate this location makes for an easy commute for anyone living in Omaha or the surrounding areas.
We look forward to hearing from you. Thank you!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Experience level:
- No experience needed
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: In person