Job Details
Qualifications
- Azure
- Microsoft Windows Server
- Operating systems
- Software troubleshooting
- Windows
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
Job Description
We seek an entry-level IT Support Desk Technician to provide Help Desk support for our 200 users. The primary purpose of this entry-level position is to provide support for our users by:
Responsibilities:
Responding to Help Desk requests to identify, research, and resolve user issues,
Managing Users and Groups in a hybrid Azure Active Directory environment,
PC, laptop, printer, and scanner maintenance and repairs,
Managing smartphones and tables through Mobile Device Management software,
Supporting IP camera systems and footage,
Supporting and updating vehicle electronics,
Supporting content and spam filters,
Managing and monitoring internal assets to ensure accurate inventory records,
Supporting audio and video equipment in conference rooms,
Setup and move workstations and IT-related equipment,
Occasional travel to remote offices for equipment and end-user support.
Qualifications
Recent college grad [IT/Network Technology related] + 1 year of relatable work experience preferred
A+ Certification required
Microsoft Azure certifications preferred
Strong working knowledge of TCP/IP principles
Route and switching knowledge
Knowledge and experience with multiple operating systems, including Windows 10, Windows 11, and Windows Server 2019
Knowledge and experience with Microsoft Azure, Exchange, and 365
Most possess a solid foundation in Microsoft applications through demonstrated experience and a desire to work in an environment where new products are constantly implemented and tested
Strong commitment to customer satisfaction
Excellent troubleshooting skills, including identification of root issues and proper utilization of tools and resources
Ability to work in a fast-paced environment with changing priorities
What are the benefits?
Essential Business with job security + stability
Social distanced positions
Family-owned company
Career growth opportunities are abundant – Hulett always seeks to promote from within when the opportunity presents itself!
Compensation ABOVE our competition
Paid quality training to ensure your success in this new role
Medical/dental/vision/life
401k with company match
Generous PTO, up to 4 weeks vacation
Friendly co-workers + Team approach
Pleasant work environment
Accessible Management
Much more!
How can I be considered for this position?
To learn more about this career opportunity and to see if you could be our next great employee, please select “Apply now” at the top of your screen and complete our brief “Registration” to begin your application. Once complete, your information will be sent directly to our Recruiter and Hiring Managers for prompt review and you will get a socially distanced phone call from us to discuss this opportunity further!