Job Details
Qualifications
- Bachelor's degree
- Communication skills
- Marketing
- Microsoft Excel
- Microsoft Outlook
- Time management
Benefits
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
Job Description
Job Summary:
Assists the marketing department in meeting all budget and occupancy expectations. Works closely with the Executive Director (ED) and Sales & Marketing staff in the development and execution of the marketing plans in the assigned community or region.
Essential Functions
- Conducts phone and direct sales calls in accordance with established Sales & Marketing goals, ensuring leasing expectations are met or exceeded.
- Manages all move-ins/outs to achieve maximum revenue performance for the community. Communicates incoming resident’s special needs or requirements to the Health & Wellness Director.
- Actively maintains a meaningful wait list.
- Assists in the development and implementation of marketing plans that will result in meeting and/or exceeding performance expectations.
- Assists in lead generating activities to ensure adequate leads are produced in order to meet performance expectations.
- Manages and maintains a working knowledge of the lead tracking and marketing software programs and systems.
- Assists in the success of internal sales programs such as the resident/family referral and associate referral programs.
- Maintains an active, working knowledge of current competition and any new entrants.
- Maintains and communicates current product information to staff (pricing, program changes, policy changes and promotional programs).
- Creates and maintains a positive image of the community with residents, the community, and other staff associates. Maintains effective relationships with all residents and their families. Attends resident functions as appropriate.
- Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.
- Maintains appropriate degree of confidentiality.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.
Education and Experience:
Bachelor’s Degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and other Special Requirements:
There are no required certifications, licenses, or other special requirements.
Knowledge and Skills:
- Exhibit good time management and organization skills.
- Possess the ability to handle complex issues.
- Demonstrate strong interpersonal communication skills.
- Proficient in Microsoft programs (Word, Excel and Outlook).
- Uphold the principles of our mission: Making life better by connecting people with purpose and community.
- Express compassion for residents, staff and guests on a consistent basis.
- Must possess the ability to make independent decisions when circumstances warrant such action.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- West Lafayette, IN 47906: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person