Job Details
Qualifications
- Communication skills
- Customer service
- Medicare
- Time management
Benefits
- Paid time off
Job Description
\*\*\* IMPORTANT >> PLEASE READ \*\*\*
To apply for this position, you MUST send a video of yourself answering the questions at the bottom of this page: NO APPLICATIONS WILL BE ACCEPTED WITHOUT A VIDEO
Who we are at West Compass Insurance Solutions
My name is Cindy, and before I tell you about this awesome opportunity, let me first tell you a little bit about me and our company.
I have always been someone who cares deeply about helping others.
In my professional life, I've found that working for not-for-profit organizations has provided me with a great sense of fulfillment and joy. A sense of PURPOSE.
One day, while on vacation with our two daughters, my husband, who has worked in the healthcare industry for over 16 years, told me how hard the Medicare process is. Every day, seniors are targeted by scammers who take advantage of them. It reminded me of the day my mother-in-law called us after receiving one of those phone calls.
I'll never forget the confusion in her voice...
Nothing angers me more than people being taken advantage of and I decided to become an insurance agent be an ally and provide reliable, honest healthcare!
That's how West Compass Insurance was born!
We are here to protect our most vital asset which is our health!
Your Mission: Make a Meaningful Impact
As an Administrative Assistant, your mission is clear: ensure exceptional client satisfaction, provide efficient administrative support, and foster effective collaboration within our team. Your efforts will generate the following results:
1. Raving Fans (aka Clients): Elevate client satisfaction through exceptional communication skills and customer service orientation, ensuring clients feel valued, supported, and eager to refer us to their friends and family.
2. Efficient Operations: Streamline administrative tasks, enabling the president and office manager to focus on their core responsibilities, while reducing response time to client inquiries.
3. Collaborative Success: Foster effective collaboration and communication, creating a positive work environment that fuels our team's productivity and cohesion.
You are the high achiever we are looking for if you possess:
- Excellent communication skills to build strong client relationships.
- Customer service orientation to exceed client expectations.
- Strong organizational and time management skills for efficient support.
- Proactive problem-solving abilities to address challenges.
- Attention to detail to maintain accurate records and documentation.
- Team collaboration mindset to foster a positive work environment.
- Technical proficiency in office productivity tools.
- Adaptability to navigate changing priorities and client needs.
- Professionalism and integrity to represent our company with distinction.
- Relationship-building prowess to forge long-term partnerships with clients.
- The ideal candidate should be familiar with ChatGPT and technology tools to make our job a lot easier
\*\* HOW TO APPLY FOR THIS POSITION \*\*
If you are a kind, patient, organized, and results-oriented individual looking to make an impact, then we want you on our team.
Here's what you need to do next:
Submit a VIDEO of you answering these 3 simple questions:
Why do you want to join WCIS?
What are the unique skills that make you stand out from the crowd?
Who inspires you and why?
Send us your video to csantos@westcompassinsurance.comwith the subject line: VIDEO SUBMISSION
Job Type: Full-time
Pay: $35,755.03 - $43,059.82 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Work Location: Remote