Job Details
Qualifications
- Restaurant experience
Job Description
Position Purpose:
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items, presentation of bill and receipt of payment. Exceeding guest’s dining experience expectations is our goal, and this position delivers guests a friendly, courteous, helpful, timely and professional experience resulting in a very high level of guest satisfaction.
ESSENTIAL FUNCTIONS
Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest with appropriate condiments. Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Ascertain guest satisfaction and present check. Process guest check per restaurant procedures.
Completion of daily sidework to ensure the restaurant is properly stocked and can meet guest’s needs
Assist in breakdown and clean up of dining room and server stations
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Perform any general cleaning tasks using standard restaurant cleaning products as assigned by supervisor to adhere to health standards.
Assist the server assistant (busser) in clearing and resetting the tables.
Perform all assigned side work to include replenishing condiments and restocking service stands.
Perform other duties as requested, such as answering telephone, handling special guest requests, and greet and seat guests according to restaurant guidelines.
Attend required meetings.