Job Details
Qualifications
- Bachelor's degree
- Crisis management
- High school diploma or GED
- Intelligence analysis
- Microsoft Outlook
- Microsoft Powerpoint
- Microsoft Word
Job Description
At the Georgia World Congress Center Authority (GWCCA), we are committed to creating a consistently compelling experience for every guest who walks onto our campus. It’s what sets us apart and what fuels our vision to be the No.1 convention, sports, and entertainment destination in the world.
Our team members, regardless of role or responsibility, are dedicated to bringing this commitment to life every day. If you’re results-oriented, passionate about customer service, believe in teamwork, and possess an unwavering commitment to quality, then a career at GWCCA could be your calling. Are you ready to begin your Authority Life journey?
The GWCCA is currently seeking a Public Safety Communication Operator to join our team. The Public Safety Communications Operator will assist in information/intelligence sharing while assigned to the GWCCA Emergency Operations Center. The primary responsibility of this position will ensure that all law enforcement/intelligence database are utilized to support the overall safety and security of GWCCA events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receive calls for service by radio, phone, or in person.
Notification to GWCCA Emergency Operations Center on all incidents that require a public safety response.
Completion of post event reports, if necessary, and dissemination to appropriate personnel and agencies.
Document incoming information from telephone calls, faxes, email, text messages, internet sites and other sources.
Ability to assess, organize and manage raw data for inclusion in automated database system.
Ability to use various computer applications to prepare presentations, reports or extract data.
Knowledge of law enforcement policies and procedures.
Such other duties, functions, and responsibilities as required by the Emergency Preparedness Manager.
KNOWLEDGE, SKILLS, and ABILITIES
Provide the knowledge skills and abilities that the person in this position will need. (Max 10)
EDUCATION AND/OR EXPERIENCE
Must have three years (3) experience in an Emergency Operations Center type structure during major events or crisis.
Operating knowledge of web based crisis management or event programs, such as WEB-EOC, E-Team or ISS. Certified as a Crime and Intelligence Analyst.
Operational experience in a public safety field is preferred (Police, Fire or Emergency Management).
Must have a high school diploma or general education degree (GED) for this position.
Candidate must be proficient in Microsoft Word, PowerPoint and Outlook systems.
Must have the ability to manage multiple tasks efficiently while working productively in a fast-paced and team-oriented environment.
PREFERRED REQUIREMENTS
Bachelor’s Degree in Business Administration, Criminal Justice or related field preferred.
Multi-lingual skills are preferred.
Experience working for a multi-purpose facility servicing major exhibition, entertainment or meeting oriented events preferred.
WORKING CONDITIONS
Law enforcement work can be very dangerous and stressful. In addition to the obvious dangers of confrontations with criminals, security officers need to be constantly alert and ready to deal appropriately with a number threatening situations. Officers frequently work weekends, holidays, and nights. Officers are expected to work at any time their services are needed and may work long hours standing post. Officer are expected to report for duty in full uniform with the appropriate and necessary equipment needed in the performance of their duty. All positions are required to work in inclement weather conditions if necessary.
To learn more about our culture and campus, visit us at www.gwcca.org.
The Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.