Job Details
Qualifications
- Communication skills
- High school diploma or GED
- Microsoft Office
- Order entry
- Typing
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Free parking
- Health insurance
Job Description
We are currently seeking a Customer Service / Order Entry Clerk for our busy Central Services Dept. This is an excellent opportunity to join our team!
We are located close to downtown Minneapolis, with free parking available!
Job Summary
This position receives requests for quotations, stock orders, and information from customers. Makes quotations on standard items, writes and prepares for order entry, and relays pertinent information to customers. Coordinates with other departments in handling purchase orders and providing service to customers. Prepares and processes return of product to vendor following departmental procedures and vendor specifications.
Position Responsibilities:
Receives requests for price quotations, orders, order changes, adjustments, and cancellations directly with customers
Achieves and maintains rapport with customers
Assists in the assembly, packaging, premium inclusion and marking of frames
Utilizes DVI to check status of product, process billing, and process credits
Responsible for preparing & processing product return
Coordinates & prepares monthly eyewear frame-kit mailings
Uses PC to retrieve customer information, order status, & stock status information
Works closely with vendors; placing orders, order status
Performs other duties as assigned
Experience/Qualifications
High school diploma, GED or equivalent, plus two (2) years of relevant work experience
Experience with DVI preferred
Demonstrated ability to deal with customers
Typing skills and basic knowledge of PC s & Microsoft Office
Strong verbal and written communication skills
Must be organized and detail oriented
Reading & numerical accuracy for order entry required
Must be able to lift up to 50 pounds and move up to 100 pounds
Benefits
Competitive Salary
Medical Insurance
Dental Insurance
Life Insurance
LTD
PTO
401(k) with company match
The Walman Optical Company is a successful and diversified business serving the ophthalmic community since 1915. We are a family of optical companies with a 100-year history of excellent relationships built on enduring trust and added value. Each of our businesses is guided by the same core principles and single vision: to be the most trusted business partner in the industry. Our core values respect our employees worth and contributions, emphasize teamwork and offer opportunities for personal and professional growth.
If you are interested in becoming part of the Walman Team please apply online today.
The Walman Optical Company is committed to providing Equal Employment Opportunity (EEO) to all employees and applicants. EEO/Affirmative Action Employer/Protected Veteran Status. The company grants reasonable accommodations to qualified disabled individuals in accordance with applicable law.