Job Details
Qualifications
- Bachelor's degree
- Communication skills
- Customer service
- High school diploma or GED
- Microsoft Excel
- Microsoft Outlook
- Time management
Job Description
The Data Entry Specialist is responsible for ensuring that loads are correctly entered through HubTran software in a timely and accurate fashion to meet cut-off times and performance targets.
Key Roles & Responsibilities:
Review and correctly label, group, and enter documents in HubTran to meet daily workload and targets.
Utilize TBS software in accordance with HubTran to identify and correctly process potential duplicate loads.
Meet or exceed all daily, weekly, and department goals.
Provide feedback to lead and team on how you will accomplish weekly goals.
Use all the resources and software TBS provides to better accomplish tasks.
Maintain communication with Team Lead and members through Teams chat daily.
Promotes and fosters a positive and supportive environment that is committed to the success of the department, peers, and the overall goals of TBS.
Understand and keep current on the latest procedures for the department and company.
Personal Attributes & Requirements:
Excellent customer service and people skills meaning polite, responsive, knowledgeable, and follows through with tasks.
Outstanding communication skills (both written and verbal) regardless of organizational level.
High-level problem solver and multi-tasker with the ability to independently prioritize and complete tasks.
High level of attention to detail.
Dependable with exceptional attendance and time management skills.
Flexible and highly self-motivated team player.
Willing to work overtime if required.
Strong willingness to respect and support the hierarchy of the company.
Qualifications, Education & Special Requirements:
High School Diploma or Equivalent, College Degree Preferred.
Industry knowledge of transportation, factoring, and finance preferred.
Highly skilled in computer, electronic communication, and technology proficiencies with the ability to quickly learn new software, applications, systems, and operate office equipment.
Strong knowledge of Excel (spreadsheets), Microsoft Outlook, Word, and PowerPoint.
Ability to move in and out and around the office, including furniture and ability to access file cabinets, office machinery, etc.
Capable of frequently operating standard office equipment such as a computer, keyboard, mouse, calculator, copy machine, printer, fax machine, and overhead projector systems; possess sufficient visual acuity to view computer monitors or television screens.
Ability to type efficiently and effectively without excessive errors.
Capacity to learn quickly and accurately apply and communicate the knowledge.