Job Details
Qualifications
- Associate's degree
- BLS Certification
- CPR Certification
- Communication skills
- Customer service
- High school diploma or GED
- Microsoft Office
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Professional development assistance
Job Description
Children’s Cardiology, a subsidiary of Children’s Healthcare of Atlanta, is comprised of more than 50 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Patient Coordinator provides a high level of patient satisfaction through great customer service and anticipating the patient’s needs while coordinating all aspects of patient care to include registering and greeting patients, verifying insurance and handling referrals.
Minimum Qualifications
- High school diploma or associates degree required.
- Medical Assistant experience required; certification a plus.
- Minimum 3 years of experience in healthcare required.
- Current BLS certification required.
- Pediatric or family practice experience preferred.
- EMR/EPIC experience preferred.
- Working experience with insurance processes required.
- Demonstrate basic clinical skills.
- Proficient in Microsoft Office Suite with emphasis on strong data entry skills.
- Demonstrated excellent customer service skills.
- Strong oral and written communication skills required.
- Ability to prioritize and handle multiple tasks concurrently.
Essential Duties and Responsibilities
- Demonstrate a courteous, friendly and professional demeanor while greeting patients/visitors.
- Answer incoming calls and respond appropriately to requests, directions and other inquires.
- Perform check-in/check-out duties including payments, ensuring correct patient information is in the EMR system.
- Facilitate the registration of patient information including verifying insurance eligibility and other payors.
- Confirm insurance coverage and obtains authorizations for managed care patients if applicable.
- Explain regulatory financial requirements/responsibilities to patient or responsible party and collects/posts payments.
- Collect all applicable payments from patients at time of service.
- Accurately maintain and balance daily receipts with monies collected; complete and fax daily cash reconciliation form to reimbursement at the end of each day; prepare and make bank deposits.
- Maintain and print “Department Appointment Report”.
- Make daily updates to the “Customer Service Communication” clinic boards with correct physician, staff and team member names.
- Assist as or perform the duties of the Medical Assistant as needed.
- Schedule patient appointments when appropriate.
- Assist co-workers in completion of duties when time allows; share information with co-workers.
- Perform other duties and projects as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.
As a part of the recruiting and new hire process with Children’s Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- Associate (Preferred)
Experience:
- Medical Assistant: 1 year (Preferred)
- Healthcare: 3 years (Preferred)
- Pediatric/Family Practice: 1 year (Preferred)
License/Certification:
- CPR Certification (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person