Job Details
Qualifications
- Associate's degree
- Communication skills
- Computer skills
- Dentrix
- Microsoft Excel
- Patient service
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Job Description
DENTAL Receptionist/Orthodontic Coordinator
compensation: Negotiable
employment type: full-time
Position Available in Groton Massachusetts
Become Part of Our Team
Groton Wellness is a vaccine choice office.
Groton Wellness started 18 years ago as a Dental Practice and expanded 12 years ago into the Whole-Health Center it is today. We are the first Wellness Center to focus on all aspects of health and wellness in one location ~ Family Biological Dentistry, Orthodontics, Functional Medicine, and Organic Café.
In this role, you'll use your Dental knowledge to enhance the quality of the New Patient experience, support the orthodontic and dental team, and connect patients to the diverse group of providers that we have.
Responsibilities
As one of our Dental Receptionists and Patient Coordinators, you will be responsible for:
- Answering questions Patients may have about the practice
- Scheduling patients and filling the doctors schedules
- Presenting Treatment Plans
- Explaining services offered
- Directing patients to supportive services
- Collecting and posting appointment payments
- Coordinating and assisting new patients with their current practices to obtain all documents needed
Posting Insurance payments and following up on insurance claims
- Performing Front Desk duties as needed
- Helping the team - being willing to "do what needs to be done."
This is a full-time position.
Qualifications
- Associate Degree, or equivalent work experience
- Minimum of 1+ years working in a Dental practice
- Ability to perform several tasks at the same time, with ease
- Experience with Dentrix preferred
Skills you will need:
- Excellent communication and active listening skills
- Ability to operate with the highest level of discretion
- Emotional maturity, resiliency, & integrity
- Confidence in interpersonal interaction
- Dedication and commitment to the practice and patients - internal and external
- Patient-centered team player
- Deep sense of compassion and empathy
- Ability to prioritize in the moment with ease and flexibility
- Ability to anticipate needs and exceed patient service expectations
- Computer skills with knowledge of Excel & MS Office
Professional Development
We know your skills grow and we encourage you to keep up-to-date with developments in your specific skill areas.
Area of opportunity for this include the following:
- Groton Wellness team provides ongoing on the job training and developmental support
- Opportunities to facilitate in-house training's in collaboration with other team members.
- Attend conferences and seminars to update your skills and knowledge
- Join a study group to develop your knowledge in a specific subject area to support your growth
- Further your knowledge through research
- Attend personal growth and development training
If you are interested in learning more about this position please email your resume and cover letter to the email provided.
Learn more about Groton Wellness at www.GrotonWellness.com
compensation: Negotiable
employment type: full-time'
'
Benefit Conditions:
- Waiting period may apply
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
EMR Used:
- Dentrix
Typical end time:
- 5 PM
Typical start time:
- 8AM
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person