Job Details
Qualifications
- Customer service
- Writing skills
Benefits
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
Job Description
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Alaska Department of Administration, Division of Retirement and Benefits is recruiting for a Microfilm/Imaging Operator 1 located in Juneau!
What you will be doing:
Under general direction of the Microfilm Imaging Operator 3, the incumbent will perform duties of operating and maintaining advanced equipment, such as the Mekel Mach VII microfiche scanner. Examples of duties include (but not limited to) scan cleansed documents into Kofax. Inspect finished product to determine compliance with quality assurance specifications and re-scan unacceptable images. Properly code and identify all batches. This is done before a batch is scanned by typing the SSN or RIN # and fund type of the document(s) to be scanned in the Naming column of the Kofax scanning screen.
Our organization, mission, and culture:
The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans so that customers experience excellent, accurate, and timely service; and members understand the value of, and effectively manage, their retirement and health benefits.
Benefits of joining our team:
The Administrative Support Team is committed to providing a supportive and collaborative work environment where all team members' contributions are welcomed and valued. The team highly values and works to ensure that team members have access to needed resources. Leadership works to cultivate talent from within and provide team members with the tools needed to advance and develop their knowledge base and skill set.
The working conditions you can expect:
This position is located in the heart of downtown Juneau at the State Office Building on the 6th floor. Ideal applicants will be customer service oriented and have the ability to prioritze responsibilities to best suit the needs of the division. Applicants are expected to engage in a team environment with staff, upper management as well as other internal and external vendors.
Who we are looking for:
To be successful in this position, a candidate will need to possess the following knowledge, skills, and abilities:
Working knowledge of office equipment, such as Mekel Mach VII microfiche scanner
Ability to handle confidential documents, maintain cooperative working relationships, communicate effectively, both orally and in writing.
Experience in transferring scanned microfiche as well as validation of documents.
Ability to assess situations accurately and to take prompt, effective action.
Multitask with frequent interruptions while working independently.
Special Note:
This position requires HIPAA training.
To view the general description and example of duties for the position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications
Six months of training and/or experience in the operation of microfilm and/or scanning equipment to produce microfilm, microfiche, or scanned images including processing, duplication, and quality control equipment.
Additional Required Information
At time of application, applicants are requested to submit:
Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using to verify that you meet the minimum qualifications.
At time of interview, applicants are requested to submit:
Three (3) professional references including current daytime phone numbers.
Two (2) most recent performance evaluations.
Please read the below information carefully. This applies to your application submission.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
NOTICE
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager:
Denise Nakachi, Microfilm/Imaging Operator 3
Phone: (907) 465-3850
Fax: (907) 465-3086
denise.nakachi@alaska.gov
Careers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information. AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expensesRetirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment optionsSee http://doa.alaska.gov/drb/retirement/index.html for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information