Job Details
Qualifications
- Bachelor's degree
- Certified Notary Public
- Communication skills
- Leadership
- Lending
- Sales
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Referral program
Job Description
CCCU is looking for a talented Branch Manager to guide all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. A successful candidate will have a hands-on approach with a knowledge of banking regulations and policies. You will provide back-up to your team, when needed, to ensure members are taken care of in a timely and professional manner.
Responsibilities
· Manage day-to-day branch activities, including scheduling
· Monitor branch activity including sales, production results, transaction volumes and errors
· Meet goals and metrics
· Bring out the best in the branch employees by providing training, coaching, development and motivation
· Communicate with upper management and staff to ensure all are working in compliance with all applicable laws and regulations – including audits and documentation
· Create a business development plan to help build member relationships and educate people about the credit union and the products and services we provide
· Share knowledge and evaluate job performance of employees by conducting department meetings, one-on-ones, hip coaching, and performance reviews
· Address member and employee satisfaction issues promptly
· Participate in the hiring process for branch staff
· Adhere to high ethical standards by following Bank Secrecy Act (BSA) policies and procedures as they relate to this position
· Other responsibilities as assigned
Skills
· 4-year college degree, or equivalent credit union or banking experience
· 2 years’ supervisory experience, preferred – managing 4+ employees
· Sufficient knowledge of modern management techniques and best practices, including training and development of employees
· Consumer lending underwriting skills preferred
· Notary and Medallion Stamp permissions
· Ability to meet sales targets and production goals, results driven and member focused
· Excellent organizational, customer service and communication skills
Benefits:
· Health, dental and vision insurance
· Health Savings/ Flexible Spending accounts
· 401(k) and pension plans
· Life insurance and supplemental insurance
· Paid time off out of the office – Vacation time, Sick time and Paid Holidays
· Plus much more!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Physical setting:
- Office
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Leadership: 1 year (Preferred)
Work Location: In person