Job Details
Job Description
DEPARTMENT: Receptionist
REPORTS TO: Human Resources Manager
WAGE: Non-Exempt
General Purpose:
Responsible for operation of the phone and paging system. Greets visitors and gives directions to residents, visitors and guests, and supports clinical activities.
Essential Job Functions
This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:
Operate paging/telephone system as required.
Answer telephone; determine nature of call and direct caller to appropriate individual or department.
Receive inquiries and release information in accordance with established policies and procedures.
Greet visitors. Assist in signing them in, give them a mask and direct them to appropriate office and/or resident room.
Assist employees in taking temps and signing in and putting on a mask before entering the building.
Monitor the door and assist visitors and employee’s going in and out.
Assist all Doctors, NP’s, and PA’s in signing in and keeping up with their time they come in and leave the building.
Call and schedule people for interviews and orientation.
Assist new hires with paperwork.
Call potential new hire references.
Create door badges and name badges for all employees.
Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
Receive, sort, and distribute mail as directed.
Operate copier, office machines, etc., as directed.
Operate computer as directed.
Assist department directors in administrative matters. (i.e. typing reports, correspondence, etc.)
Attend in-service education programs in order to meet facility educational requirements.
Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
Maintain confidentiality of resident and facility records/information.
Protect residents from neglect, mistreatment, and abuse.
Protect the personal property of the residents of the facility.
Others as directed by the supervisor or administrator.
Weekends are involved.