Job Details
Qualifications
- Associate's degree
- Computer skills
- Customer service
- High school diploma or GED
- Manufacturing
- SAP
- Warehouse experience
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Job Description
This position is responsible for creating and processing shipping related documents required for all purchased, manufactured and regrind product shipments in ASAP. Responsible the administration and coordination of regrinding services on customer supplied products including inquiries, quotes, sales orders, production orders and shipping. Perform a variety of duties to support sales, materials, purchasing, human resources and operations functions.
- Review production paperwork to ensure that the order meets customer specifications.
- Review sales order and customer purchase order for any shipping requirements.
- Create deliveries (Picking List & Transfer Orders) and prepare all shipping documents.
- Coordinate shipments to customers working with third party logistics and domestic carriers along with freight forwarders or custom brokers on international shipments.
- Responsible for managing all import/export documentation and procedures (letters of credit, TIB’s, etc.)
- Process and settle all credit card payments
- Track shipments to ensure timely delivery to customer
- Work with carriers on late deliveries or lost shipments
- Provide information to CAL to invoice sales orders
- Maintain sales order related files
- Proctor evaluations for applicants and maintain records
- Coordinate with sales to develop new customers.
- Respond to customer inquiries and develop quotations
- Direct and perform contract review, sales order entry, and quality planning on customer orders
- Create production orders on existing parts and prioritize workload for operations based upon customer requirements and production capacities.
- Manage the order backlog and coordinate production order scheduling with production management
- Schedule the delivery and pick-up of all customer owned material related to regrinds
- Cross train to serve as a backup for the office manager in all areas of responsibilities
- Perform general office tasks including: typing, filing, answering incoming phone calls, and any other general tasks as assigned
- Assists the plant manager in the execution of assigned tasks.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to communicate throughout all levels of the organization and external customers.
- Skill in expediting deliveries.
- Knowledge of domestic and international shipping documentation.
- Ability to work with detailed information collated from several different resources.
- Capable of spending time on the plant or warehouse floor.
- Knowledge and ability to schedule/expedite deliveries to meet customer requirements.
- Ability to work under general supervision and take independent action.
- Excellent computer skills (Office 365) and ERP experience (SAP strongly preferred).
- Mathematics knowledge (basic fractions, decimals, metric, etc.), telephone skills and organizational abilities.
MINIMUM EXPERIENCE AND TRAINING
- Associates degree (or equivalent experience) in manufacturing production or business
- Computer literacy
- Strong preference for candidates that possess SAP experience
- Punctuality is incredibly important for this position. You must be able to arrive on time for work every day
- High level of customer service
- Interpersonal and telephone skills
- Please note that we do not offer remote work positions. You will be required to report to the office in-person.
Due to the high volume of applications that we receive for our positions, we are unable to take phone calls regarding the status of your resume submittal or application. You will be contacted by a hiring manger if your education and experience matches the criteria of what the hiring manager is seeking in this position.
Job Type: Full-time
Pay: $55,000.00 - $63,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Rock Hill, SC 29730: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- SAP ERP: 2 years (Required)
Work Location: In person