Job Details
Qualifications
- Restaurant experience
Benefits
- Employee discount
- Referral program
Job Description
We are hiring immediately for full and part-time WAITER/WAITRESS positions. Schedule: Full-time and Part-time schedules. Monday through Friday with some weekends, hours may vary. More details upon interview. Internal Employee Referral Bonus Available Next Phaze Cafe is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. "The most important thing in life, whatever you do, has to be passion." Success on our team starts with our culture: A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats. Our services require a CONCIERGE mentality, a bias to action with humble hospitality. We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to. We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships. We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy). Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. “I can have the best food, but if we don’t have good people, it won’t get you very far.” Job Summary Summary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities: Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service. Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests. Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens. Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff. Collects tickets and follow proper cash-handling procedures. Promotes a clean, safe and neat environment for guests. Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor. Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties during special events and functions. Performs other duties as assigned.
Job Types: Full-time, Part-time
Pay: $17.50 - $20.50 per hour
Benefits:
- Employee discount
Restaurant type:
- Bar
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Baltimore, MD: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant experience (Preferred)
Work Location: In person