Job Details
Qualifications
- Microsoft Office
- Organizational skills
- Proofreading
- Salesforce
- Writing skills
Benefits
- Health insurance
Job Description
Meridian Bird Removal is seeking a Part-Time Quality Support Specialist who likes a challenge and is committed to seeing a job through to completion.
At Meridian Bird Removal, we embrace new adventures daily!
We believe that our purpose is to Help First – our customers, our employees, our communities. With that goal, we are looking for a Quality Support Specialist who has an eye for detail and who is EXCITED about assisting our customers solve their bird problems!
Lastly, at Meridian Bird Removal, we want our Quality Support Specialist to be a steward for our culture and a role model for our core values: Eagerly Optimistic, Humbly Confident, Adapt and Overcome, Commitment to Capture, Be Above the Bar and Help First.
What will you need to succeed?
Strong proofreading and writing skills.
Excellent organizational skills with exceptional attention to detail.
The ability to work 4 days a week through July 2023 (generally, 8:30AM – 5:00PM ET, Monday – Friday).
Starting in August 2023, work 2-3 days a week as needed by the Training & Development Department (weekends preferred).
Has a people-first mentality and is always willing to help others.
Has a capacity to work autonomously or collaboratively in a remote environment.
Proficient with Microsoft Office Suite and Salesforce.
This is a permanent part-time position with varying hours/days worked as needed. Opportunity to convert to a full-time position as the department’s need grows.
What are the responsibilities?
Utilize Salesforce to read through Bird Surveys completed by Bird Removal Technicians.
Identify and communicate any missing information or incomplete job results on Bird Surveys.
Write post-service reports for our customers.
Upload post-service reports to Salesforce.
Complete ROBINS reviews.
Attend monthly, weekly, and quarterly departmental meetings.
What is the compensation?
We are offering $15 an hour. Hours will vary week to week based on company need and order volume. June – July, anticipate working 4 days a week during 8:30AM-5:00PM ET, Monday-Friday. After July 2023, working days/hours have more flexibility.
Preventative health coverage options available.
Remote Work Requirements:
Ability to effectively work remotely in a home office or private space.
All equipment is provided by Meridian.
F2dHb2qj4H