Job Details
Qualifications
- Analysis skills
- Certified Medical Assistant
- Communication skills
- Documentation review
- High school diploma or GED
- Time management
Job Description
Summary/Objective
In Massachusetts, a Certified Medical Assistant (CMA) is a licensed allied health practitioner who function as a member of the health care team under the supervision of a Nursing Supervisor or Nurse Manager. The CMA assists providers by performing a variety of patient flow, supply and environmental duties to support the health care team in the delivery of high quality patient care.
Essential Functions
Review electronic medical record (EMR) prior to patients scheduled appointment
Ensure all lab results, consult reports, and hospital discharge records are available to the provider in the chart and note dates of completion of the most recent primary care screening tests
Properly identify patient in accordance with OCHS policy and procedures and escort him/her to the exam room; review and record reasons for visit, current medications, and update history as noted in adult health history form/interim history form as well as conduct a thorough patient interview.
Provide patient with forms to be completed prior to provider/nurse visit (learning needs assessment, depression screen, consent forms as necessary)
Accurately perform and record patients vital signs, height, weight and oxygen saturation as appropriate
Assists in preparing patients for examination; assists patients in undressing, dressing, and getting on and off the examination table
Deliver patient care in a manner that is appropriate to the patients age, physical ability and intellectual development
Conduct hearing, vision, breathing and EKG testing; records results in EMR; reports abnormal findings to provider
Recognize and report to provider/nurse abnormal vital signs; recognize potential emergency situations, seek assistance and intervene appropriately. Notify the appropriate person in the event of a medical emergency and assist in rendering emergency care as directed as directed by provider or nurse
Notify provider of patients arrival and readiness for his/her examination
Assist providers and nurses with patient visits, including but not limited to, diagnostic studies, and treatments, preparing labels, and printing labs
Operate and monitor the functioning of equipment, hands instruments to provider
Label, collect and prepare lab specimens and handle all specimens using Universal Precautions and in accordance with OCHSs policy and procedures
Deliver all lab specimens to lab as indicated
Assists providers with patient examinations and procedures, including (but not limited to) minor surgical procedures, GYN exams, diagnostic studies, and treatments
Apply and remove dressings under the direction of the provider
Perform CLIA waived point of care testing
Participate in quality assurance activities and all training seminars (OSHA and others)
Clean, wrap and sterilize instruments according to policy and procedure for reprocessing of instrument
Assist Charge Nurse with inventory and ordering all medical supplies
Keep exam rooms stocked, clean and orderly in accord with infection control and HIPP A standards; monitors rooms for patient safety; documents inspection of rooms twice daily
Maintain patient confidentiality at all times
Maintain a pleasant, respectful and courteous demeanor at all times with patients and coworkers
Exercise care in the operation and use of equipment and perform routine cleaning and preventative maintenance to ensure continued functioning
Maintain work area in a clean, safe and organized manner
Able to walk and stand for long periods of time
Able to lift small loads and assist with patient mobility (as needed)
Ability to travel between OCHS sites, as needed
Adherence to all of OCHSs Policies and Procedures
Core Competencies
Functional Skills
Patient point of care testing, including EKG
Role of CMA in examinations and procedures
Patient Medical records
Appropriate set-up for examination rooms and for specific procedures
Appropriate handling of medical equipment, supplies, and laboratory specimens according to Universal Precautions
Emergency equipment and drills
Communication
Excellent oral and written communication
Cross-functional communication
Persuasive communication
Interaction and Collaboration
Building/strengthening collaborative relationships (both internal and external stakeholders)
Building trust
Influencing others/persuasiveness
Teamwork: ability to work across multiple functions and disciplines collaboratively
Achieving Results/Decision-Making
Initiative
Thoroughness
Timeliness
Problem solving
Strong analytical skills
Impactful decision-making skills
Time Management
Skilled at organization
Ability to handle multiple tasks simultaneously
Effectiveness at prioritizing competing work demands
Professional accountability
Required Qualifications, Education, and Experience
Graduation from high school, or the equivalent
Successful completion/certification as a CMA
Phlebotomy training required before medical assistant may draw blood. BLS certification preferred.
Preferred Qualifications, Education, and Experience
BLS
Physical and Mental Job Requirements
Clinical setting with possible exposure to:
Radiation
Chemicals
Hazardous waste
Acidic or harsh substances
Infectious bacteria/viruses
Infectious diseases
Blood-borne pathogens
Bodily fluids
Use of and/or subject to:
Vehicle
Light equipment
Computers/monitors
Confined spaces
Physical requirements:
Occasional lifting/carrying up to 25 pounds
Frequent fine motor control
Frequent bending
Occasional squatting
Occasional kneeling
Occasional reaching
Frequent standing
Frequent sitting
Frequent walking
Frequent repetitive motion
Occasional finger dexterity
Occasional grasping/holding
Frequent handwriting and typing
Frequent visual perception and inspection
Frequent hand/eye coordination
Occasional color distinction
Frequent hearing
Frequent speaking
Frequent smelling
Mental requirements:
Understand and apply both routine and non-routine verbal and/or written instructions
Understand complex problems and collaborate to explore alternative solutions
Organize actions to complete sequential and/or routine tasks
Organize and prioritize individual work schedule to manage multiple patients, tasks, and/or projects
Make decisions that have an impact on the individuals work
Make sound judgment decisions that have an impact on the health and wellbeing of patients
Communicate and explain variety of information
Communicate in-depth information for the purpose of interpreting, and/or negotiating
Memorization/concentration
Learning/knowledge retention
Emotional/behavioral self-regulation
Interacting with others
Work Environment
The functions of this role are conducted in an ambulatory, clinical environment
Hours of Work
This position is non-exempt, paid on an hourly basis
AAP/EEO Statement
Outer Cape Health Services is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of OCHS to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please inform us of any necessary accommodations required during the application process and/or at any time during employment.