Job Details
Qualifications
- Communication skills
- Customer retention
- Data entry
- Driver's License
- High school diploma or GED
- Leadership
Benefits
- 401(k)
- Employee discount
- Paid training
Job Description
Who We Are
At Car Vision, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Car Vision Nissan is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
We are seeking a motivated, experienced, outgoing, and service-oriented automotive sales floor manager to join our team and coach our salespeople to close more deals. The ideal candidate will have experience hiring, training, and leading a team, will have a strong passion for people, and solid knowledge of sales best practices and customer retention strategies.
Responsibilities
Perform various clerical and administrative duties
Maintain customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information
Ensure payment for billings or accounts receivable are received on time and posted, and contact customers for reconciliation of discrepancies
Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order
Coordinate with the service department for vehicle repairs and post charges to appropriate account in a timely manner
Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems
Enter all pertinent information into [ERP system] and approved work requested by customer
Utilize the [ERP system] systems to monitor and track vehicle repairs
Follow up with customer to confirm completion of work and satisfaction
Work with finance/local management to ensure customers are charged and A/R is timely collected
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
Perform other duties as assigned by management
Qualifications
High School Diploma or equivalent required
4 years of clerical or administrative support experience
Valid driver’s license and safe driving record
Excellent communication and organizational skills
Advanced computer software skills
Experience using general office equipment (i.e., copier, fax machine, etc.)
Ability to sit or stand for prolonged periods of time
Ability to perform repetitive data entry tasks, manual dexterity
What We Offer
PT Schedule
401(k) Savings Plan
Closed on Sundays
Free Cell Line for every associate
Paid Company Holidays
Paid Training
Ongoing Professional Development
Employee Discounts
Family-Friendly and Inclusive Culture
Career Growth and Internal Promotions
Custom and Competitive Wage Plans
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.