Job Details
Qualifications
- Analysis skills
- Associate's degree
- Communication skills
- Customer service
- Google Docs
- High school diploma or GED
- Microsoft Excel
Job Description
The Facilities Data Entry Support 2 provides administrative support for the Facilities operations of a College department. Coordinates and monitors data entry activity for department key performance indicators. Works with supervisor to approves changes made from staff members in support of data integrity towards daily operations. Provides support data analysis for department management.
Duties and Responsibilities:
Provides customer service via several platforms such as in person, over the phone, through email, or virtually. Contributes to team effort by accomplishing related results as needed
Maintains data entry requirements by following data program techniques and procedures
Maintains operations by following policies and procedures, reporting needed changes
Maintains database records for various systems; resolves discrepancies. Reviews data for completeness and accuracy. Compiles, sorts, verifies and corrects data for entry, updates databases or records with new information as it becomes available. Updates data in appropriate databases in accurate and timely manner so as to avoid backlogging
Corrects and modifies inaccurate files and records, processes and resolves data inquiries by searching and reviewing the databases. Handles numerical data accurately
Enters data into appropriate fields; Maintains records of work completed, maintains accurate databases, records, and files. Manages filing and routing of source documents after entry
Establishes data naming standards and consistent data definitions to improve overall data quality
Compiles, inputs, and analyzes data (financial, assets, equipment, access(keys/cards)
Creates and organizes spreadsheets with large numbers
Contacts authors of source documents to address data inconsistencies and to gather missing data
Complies with security backups and regular checks to ensure data is saved and stored properly
Summarizes and compiles data for standardized reports
Protects the information and identities of customers/clients. Maintains confidentiality as required
Organizes paper formats, paper backups, and material source files as needed
Performs all other duties and responsibilities as assigned or directed by the supervisor
Job Requirements:
High school diploma or GED and
One to three years of related experience
or
An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Preferred:
Associate’s degree in Accounting, Finance, Information Technology or a closely related field of study
Knowledge of databases and other office systems (google docs/sheets, MS Office Word, MS Excel, etc.)
The ideal candidate will have the following knowledge, skills and abilities:
Knowledge of regulatory compliance principles and practices
Knowledge of administrative procedures and practices
Knowledge of internal and external customer service principles and practices
Knowledge and application of organizational and time management principles
Skill in analyzing data and drawing conclusions,
Attention to detail, comfortable with working on repetitive tasks with a high level of accuracy
Skill in effective communication (both written and oral)
Skill in positive, productive, and flexible customer service
Skill in problem solving
Ability to apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports of results
Ability to apply effective and accurate data entry and typing skills
Ability to develop and maintain effective and positive working relationships