Job Details
Qualifications
- Certified Medical Assistant
- EMR systems
- Phlebotomy
- Phone etiquette
- Vital signs
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Description
Job Summary: The purpose of this position is to provide clinical support to the medical team for continuum of care of each HEAL patient. The Medical Assistant (MA) is to make patients and their needs a primary focus of one's actions. To develop and sustain productive patient relationships, actively seeks information to understand patient circumstances, problems, expectations, and needs. The MA builds rapport and cooperative relationship with patients, considers how actions or plans will affect patients and responds quickly to meet patient needs and work to resolve any associating problems.
Essential Functions:
- Collect and record subjective and objective data (i.e., chief complaint, vital signs, height, weight, lab specimens and other department specific measurements).
- Highly skilled in phlebotomy, lab specimen collections and processing.
- Electronic Medical Record (EHR) documentation proficiency.
- Triage and process all messages from patients and co-workers to providers in a timely manner.
- Maintain clean, organized, and stocked exam rooms with supplies and equipment necessary for exams and minor procedures.
- Appropriately administer injections (IM, SQ, ID) and assist in minor procedures
- Maintain exceptional customer service and phone etiquette with customers and co-workers.
- Call in prescriptions to pharmacies and authorize drug refills as directed by provider
- Educate patient by providing medication and diet information as instructed by provider.
- Prioritizes patient's needs and triages patients either in person or via telephone and implements proper course of action in accordance with established protocol/guideline or in consultation with provider.
- Maintain safe, secure, and healthy work environment by following and enforcing standardize procedures and complying with HIPPA regulations.
- Maintain patient confidence and protect operation by keeping patient care information confidential.
- Maintains medical supplies by inventorying stock, placing orders, and verifying receipt.
- Maintains the integrity of the Healing Community Center by adhering to professional standards, policies and procedures, federal, state, and local requirements.
- Assist with effectively implementing the Patient Assistance Program.
o The Patient Assistance Program provides medication assistance for individuals with challenges paying for some or all of their prescription medications.
o Effective implementation of this program requires collaboration with the ordering provider and the Patient Support Service Assistant (PSSA) to ensure that medications are ordered, refilled, verified, and made available for patient to retrieve in a timely manner.
- Leads health care team by influence and role modeling excellent service, innovation and providing outstanding support for physician practices and overall HEAL quality standards of practice.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work setting:
- In-person
Ability to commute/relocate:
- Atlanta, GA 30331: Reliably commute or planning to relocate before starting work (Required)
Experience:
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Work Location: In person