Job Details
Qualifications
- Bachelor's degree
- Communication skills
- Customer service
- Logistics
- Manufacturing
- Time management
Job Description
Pilot has the best employees in the transportation and logistics industry! We are seeking an Assistant Manager in Atlanta, GA!
Essential Functions:
- Develops and maintains relations with vendors, stores, independent
contractors.
- Ensures follow up on shipping discrepancies, damaged goods and
in-home damage claims.
- Dispatches trucks using GPS technology.
- Oversees in-home delivery for customers.
- Maintains monthly operating reports that include statistics and
customer service scores.
- Oversees Customer Service Representatives and Routers.
- Attendance and Punctuality are essential functions of the job
- Directly supervises hourly on-site staff who handle day-to-day
operations in data entry, customer service, order processing and
delivery.
- Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws.
- Responsibilities include training employees; planning, assigning,
and directing work; rewarding and providing direction employees;
addressing complaints and resolving problems
Skills & Competencies:
- Flexible work schedule
- Must be Self-Motivated to work with little supervision
- Excellent Attendance record
- Positive Attitude and ability to work with others
- Good Communication Skills
- Excellent Customer Service Skills
Additional Job Details :
Travel:
This position does not require travel
Education & Experience:
Bachelors Degree Preferred
- 5+ years of experience in Logistics, Supply Chain or Related Field
- Excellent problem-solving skills
- Good time management skills
- Experience working in a manufacturing environment
- Experience in a Supervisor role including performance reviews of
direct reports
Physical Requirements:
This is a clerical administrative position in a professional office
setting. The employee is frequently required to sit, stand, walk, use
hands, stoop, bend and reach. Extensive use of a phone and a PC is
required. Position may require to work remotely at times.
WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
In a team-based environment, the workplace is structured to support
teamwork and reward the success of team players. Key benefits of
working in this setting can include sharing responsibilities with a
group of people, developing strong professional bonds with coworkers,
and developing teamwork skills.
If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year