Job Details
Qualifications
- Communication skills
- Customer service
- Data entry
- High school diploma or GED
- Microsoft Excel
- Microsoft Outlook
Benefits
- Paid time off
Job Description
This is a Part-Time Onsite job
COMPANY OVERVIEW:
Black Diamond is one of the leading providers of Paver Stone Installations and Landscape Design in California. Since 2004, our company has helped thousands of homeowners to transform their outdoor living environments while achieving an A+ rating with the Better Business Bureau. We have an excellent reputation on YELP, Angie's List and are also Diamond Certified with multiple satellite offices throughout California. This position is for a part-time Call Center Associate in our San Jose office with no telecommuting.
POSITION OVERVIEW
Black Diamond Paver Stones & Landscape, Inc. is looking for an upbeat, motivated team member to join our Call Center for part-time work. Great for college students! Must be able to work some evenings until 7:00 pm and rotate Saturday shifts with other staff members. Temporary or longer-term positions available.
We have an immediate opening for the right fit to our team. The ideal candidate has a positive attitude, the ability to effectively schedule appointments, make outgoing calls to potential clients, multitask, and organize/enter the leads into our database. There may be additional responsibilities and assistance to the Call Center Manager.
REQUIREMENTS:
- Must enjoy talking on the phone to make personable connections with callers.
- Excellent customer service skills with an exceptionally positive attitude.
- Ability to keep up with a fast-paced work environment with little to no supervision.
- Good phone presence, communication skills and vocabulary.
- Ability to prioritize and schedule client appointments effectively.
- Basic Microsoft Office skills, particularly Excel and Outlook.
- Accuracy with data entry and strong attention to detail for entering leads and schedules into the company database.
- Geographic knowledge of the Bay Area is helpful.
- Ability to work well with others and be part of the team.
- Positive mental attitude and able to receive constructive criticism/improvements.
Please submit a resume and brief description about yourself and why you are a good candidate for this position. Specify you are applying for the Call Center Associate position.
Job Type: Part-time
Pay: $17.50 - $18.50 per hour
Benefits:
- Paid time off
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Application Question(s):
- Have you received the COVID vaccine? If not, would you consider receiving it for this position?
- Do you have reliable transportation to get to and from work on time?
- This is a part-time, onsite position. Does that work for you?
Education:
- High school or equivalent (Preferred)
Work Location: In person