Job Details
Qualifications
- Communication skills
- Computer skills
- Customer service
- Data entry
- High school diploma or GED
- Office experience
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
Job Description
Aeroflex USA is seeking an experienced Customer Service / Data Entry Representative
Salary:
· up to $33,000 depending on experience.
Responsibilities
· Handle Inbound Customer Calls with a high level of professionalism.
· Data entry of daily Customer Orders.
· Ability to work on multiple computer screens.
· Assist with customer issues and resolution.
· Respond to all customer inquiries including, but not limited to, pricing, billing, products, etc.
· Follow up with customers via phone, fax, and email.
· Provide timely and accurate information on customer order status, questions, and issues.
· Ability to perform multiple administrative/clerical tasks as assigned.
Requirements:
- Must have 3-5 years of Customer Service experience in a High Volume, fast paced office environment.
- Must have 3-5 years of High-Volume Data Entry experience.
- Excellent written and verbal communication skills.
- Strong Data Entry Skills- fast and accurate.
- Excellent computer skills including Microsoft Office Programs.
- Ability to multi-task and be efficient with excellent time management skills.
- Must be a self-starter, follow directions, be organized, communicate clearly and detailed oriented.
- Critical thinking and problem-solving skills necessary to handle high pressure situations.
- Typing at least 60-80 wpm
- High School Diploma
Benefits:
· Excellent Medical, Dental, & Vision Insurance
· 401 (K) with Employer Matching
· 2 weeks Paid Vacation Time
· Paid Holidays
· Life insurance
· Disability insurance
· Paid time off
Schedule:
- 8-hour shift (overtime as requested)
- Monday to Friday
Job Type: Full-time
Pay: Up to $33,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person