Job Details
Qualifications
- 2 years
- 3 years
- Computer networking
- Computer skills
- DHCP
- DNS
- Desktop support
- Microsoft Office
- Mid-level
- Software troubleshooting
- Solarwinds
- TCP
- TCP/IP
- Under 1 year
- Windows
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Job Description
We are looking for an Desktop Support Specialist.* This position will be On-site in the Camas, WA. area *
This position is 6 months to start...with possible extension
Probably 3/4 days in Camas with 1/2 days in Beaverton
The individual should be able to perform tasks as directed, with minimal supervision. This individual will also be responsible for the
installation and troubleshooting of desktops/laptops/tablets/mobile devices, network switches, automation systems in the fab and other duties such as network support, printer support and helpdesk support as needed.
What You’ll Do
· Install, Configure and administer windows operating systems.Install and assist in configuring network switches.
· Responsible for maintaining the configuration and integrity of systems as per ADI policy.
· Responsible for maintaining system uptime inside the fab and respond to fab-support events as quickly as possible.
· Responsible for installing/supporting the client applications and customer support.
· Responsible for keeping the systems UpToDate with patches and other fireware/bios needs.
· Should be able to work on multiple projects under minimal supervision or guidance.
· Must be able to provide 1st/2nd tier support for most helpdesk related issues.
· Should be willing to perform other duties as assigned.
· Create/Maintain documentation for established support procedures and processes.
· Good team player and should be able to work in 24 x 7 mfg. environment and should be
ready to work in day/night shifts.
What You'll Need
· 2+ years experience in a similar support role preferably in a high availability, 24 x 7 production environment.
· Excellent knowledge and experience with building laptops/desktop PCs, creating/configuring standard install images
· Experience in installing/supporting network switches
· Knowledge on supported systems like printers, network interfaces, windows 7/10 OS, phones (android/windows), tablets and other mobile computers.
· General understanding of networking (TCP/IP, DNS, DHCP, performance monitoring)
· Experience with any system monitoring tools like Solarwinds, Nagios is a plus
· Good knowledge on Microsoft Office tools, PC Imaging/backup software
Physical Demands
· Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
· Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
· Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Camas, WA: Relocate before starting work (Required)
Work Location: In person