Job Details
Qualifications
- Bachelor's degree
- Mid-level
- Organizational skills
- Quality control
Job Description
The New Brunswick Counseling center is currently seeking a part-time position of Quality Assurance Coordinator at our New Brunswick location. The Quality Assurance Coordinator will perform the quality assurance functions under the direction of the Director and in accordance with CARF and agency administration and the approved Quality Assurance/Utilization Review (QA/UR) plan.
Essential Duties:
- Disseminates information to staff, ensuring reinforcement of current policies and procedures.
- Develops and implements competency training for staff.
- Responsible for maintenance of policy and procedures manual.
- Conducts annual patient/community/staff satisfaction surveys.
- Develops and assists in the implementation of the Quality Improvement Plan for agency.
- Evaluates improvements to various programs and ensures compliance with state and Federal requirements.
- Prepares and analyses internal and external quality reports for management staff review.
- Performs quality assurance functions to accomplish agency-wide coordination, monitoring, and reporting of quality-assurance studies according to the QA/UR plan.
- Informs director of any new and/or revised QA regulations.
- Assists departments with the coordination of audit information and recommends appropriate data-gathering mechanisms, procedures, etc.
- Creates a satisfactory working environment with other departments performing quality-assurance studies, and assists with the accumulation, display, routing, and dissemination of information to appropriate and departments.
- Assists the Director with revisions to the QA/UR plan for admin, clinical and medical staff review.
- Assists with developing and maintaining an unusual occurrence procedure. Assists with the monitoring of unusual occurrences; prepares action-taken reports for the committee for the Director of Medical Records.
- Assisting agency with developing a social media presence
- Spreading awareness and education regarding relevant topics (substance use disorders, opiate use, NJ-related policies, mental health) to our population.
- Assist agency in engaging with fundraising initiatives
- Collecting client data to determine educational needs and social media preferences of our population.
- Creation of various materials that will enable our agency to have a more digital format of welcoming and orienting both prospective patients and employees.
- Perform audits on agency’s current policies/procedures to assist executive director with streamlining and simplifying policies related to business function
- Reviewing current grant/funding initiatives to ensure compliance
- Assisting with creating a fundraising strategy
- Work with management team to update strategic plan
- Assisting management team with development of a new program related to providing medical care.
- Conducts annual patient/community/staff satisfaction surveys.
Education /Certification: The minimum qualification is bachelor's degree in health administration program.
Experience: Experience in the health administration field and in quality control.
Competence, skills, and abilities: Ability to use courteous professional judgment. Detail oriented. Ethical conduct. Organization skills. Technical capacity.
Schedule: Flexible- 20 to 22 hrs. per week