Job Details
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Job Description
```Duties```
- Provide exceptional customer service and support to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products or services to customers when appropriate
- Perform data entry and maintain accurate customer records
- Conduct outbound calling campaigns to promote sales or gather customer feedback
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers in English
- Collaborate with cross-functional teams to ensure customer satisfaction
```Qualifications```
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in customer service or sales role is a plus
- Strong communication skills, both verbal and written, in English and Spanish
- Excellent problem-solving and analytical abilities
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with a focus on accuracy
- Ability to work independently as well as part of a team
We offer competitive compensation, including benefits such as medical, dental, and vision insurance. Join our team of dedicated Customer Care today!
Job Types: Full-time, Part-time, Contract
Pay: $26.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Work from home
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote