Job Details
Qualifications
- 5 years
- Bachelor's degree
- CDL A
- Communication skills
- Computer skills
- Customer service
- Fire Safety Certification
- Law enforcement
- Microsoft Office
- SORA
- Time management
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Job Description
Company Overview:
Harvard Protection Services is looking for a Security Account manager to provide high-quality security services in the Jersey City, New Jersey area for one of our commercial class A buildings. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit.
Our managers support our goal of providing best in class security and life safety services. They are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. Position is responsible for day-to-day leadership and supervision of security services in a specific location.
Essential Duties and Responsibilities:
- Ensure quality services are provided to meet customer expectations and contract requirements.
- Regularly inspect, supervise, train, coaching, mentor, and lead security personnel assigned to the facility/building.
- Perform operations related functions that include scheduling, overtime management, review of daily logs and incident reports, training and development of staff.
- Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work.
- Assist in maintaining up to date and accurate timekeeping systems and records for staff.
- Provide immediate response to emergencies and issues that arise.
- Follow and coordinate established emergency response, action planning and procedures.
- Maintain availability and to portfolio of accounts assigned.
- May be required to initiate preliminary investigations into incidents.
- Prepare reports on accidents, incidents, and suspicious activities, as required.
- Prepare required weekly, bi-weekly and monthly manager reports.
- Assist to procure, process and maintain uniforms and equipment.
- The essential duties and responsibilities may differ by customer location assigned.
Knowledge & Skill Requirements
- SORA license or be able to obtain one within an acceptable period.
- Bachelor's degree Required.
- Fire Safety Certification acquired by 01/01/2024.
- Law enforcement experience a plus but not mandatory.
- Must have reliable means of communication and transportation.
- Strong interpersonal communication skills.
- Ability to work in a fast paced, customer service environment.
- Excellent time management skills and the ability to prioritize and problem solve.
- Good computer skills including Microsoft Office
Job Type: Full-time
Pay: $66,560.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 5 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person