Job Details
Qualifications
- Bilingual
- Computer skills
- Customer service
- Data entry
- Driver's License
- Surveillance
- Under 1 year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Description
Job description
We here at Alarmco are looking for a select few Bright and shining individuals that want to be part of our diverse and growing team. In Alarmco Command we receive alarm notifications from residential, commercial and government accounts. Ranging from burglary alarms, fire alarms, medical signals and so much more. We have implemented state of the art camera monitoring software so we can catch bad guys in real time. One moment things can be calm and the next you could potentially be watching a crime in action. The kind of person we are looking for should have excellent customer service skills, good with data entry, can multitask, pays great attention to detail, is reliable, has a flexible schedule and can keep calm in a fast-working environment. If that sounds like you please apply today! (No experience required but is preferred.)
JOB SUMMARY AND RESPONSIBILITIES:
Alarmco command is a call center type environment where we receive alarm notifications for the many security systems and camera systems we monitor all over the country. We will make and receive phone calls to our customer and or authorities. Respond to and send emails. Help customers with basic troubleshooting of their alarm systems. Update access control systems, for example we add and remove door access key fobs for many of our customers.
IDEAL QUALIFICATIONS:
Must be willing to learn and keep a positive attitude.
Availability and willingness to work flexible shifts.
1+ year customer service experience is preferred.
Must be able to pass criminal background check.
Being bilingual is a plus
Must be a minimum of 18 years of age.
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Work Location: One location
Work Remotely -No
Job Types: Full-time, Part-time
Starting Wage: $16.00 per hour
COVID-19 considerations:
We do offer masks, hand-sanitizer, and temperature screen-checks if concerned. Our work stations are located approximately 10-12 feet apart. We are currently following the CDC guidelines for COVID-19.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Surveillance: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person