Job Details
Qualifications
- 3 years
- Associate's degree
- Customer service
- Office experience
- Phone etiquette
Benefits
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Job Description
Relationship Therapy Center is looking to hire a compassionate, coachable, and hard working individual to add to our administrative team! Our administrative team provides incredible clinical support. This person would need to be comfortable on the phone and with computer systems and electronic medical records. We are growing and we are looking for someone to grow with us! Please only apply if you have customer service and phone experience. Experience scheduling in a mental health office, chiropractor office, dental or doctor office a plus. Full time
About Relationship Therapy Center:
Relationship Therapy Center sees all types of clients, including couples, individuals, teens, and children! We offer in person therapy at our Roseville and Fair Oaks locations as well as online therapy. We are dedicated to providing the highest level of care to our clients and take pride in our knowledge of a variety of evidence based modalities to provide our clients with the best care possible.
Our Ideal Applicant:
- Someone who is a self starter!
- Motivated to learn and is okay with receiving feedback.
- Great phone etiquette.
- Able to take on different tasks and complete them in a timely manner
- Not afraid to ask questions!
- High degree of professionalism.
- Ability to see big picture as well as attention to details.
- Able to handle clients who are sometimes emotional looking for help
Job Responsibilities:
- Answer client calls, answer clients questions, and book appointments.
- Respond to online inquiries, emails, and left messages within three hours.
- Accurately review clinician schedules and input clients where available.
- Accurately track all client inquiries.
- Complete tasks and projects in a timely manner.
- Accommodate therapists requests
- Be an advocate for mental health!
- Able to work remotely and in the office when needed.
Compensation Based on Experience
Please respond to this employment ad with your resume and cover letter. We can’t wait to hear from you!
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Offices are sanitized and couches are 6 feet apart.
Application Question(s):
- It is required that you are in Pacific time zone - are you located within this time zone? Please don't apply if you are not.
Education:
- Associate (Required)
Experience:
- Office: 3 years (Required)
Work Location: Remote