Job Details
Qualifications
- Communication skills
- Customer service
- Front desk
- Management
- Transcription
Benefits
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Job Description
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will help check in patients, help clients get products, assemble product orders, and check out patients/clients after their appointment. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Check in appointments
- Assist customers with finding products, assembling orders, and checking out patients/clients
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Update calendars and schedule appointments
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Job Type: Full-time
Pay: $13.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person