Job Details
Qualifications
- Communication skills
Benefits
- Employee discount
- On-the-job training
- Paid time off
Job Description
About us
Sound Health Medical is a home medical equipment and supply business in Tacoma, WA. We are fast-paced, challenging and our goal is to provide our customers with the best products and service. This position is for our wound department.
Our work environment includes:
- Office setting
- On-the-job training
- Casual work attire
- Safe work environment
We are looking for a highly organized and detail-oriented individual to join our team as a Customer Service/Data Entry Representative. The successful candidate will be responsible for providing excellent customer service to our clinics, customers and sales team, entering customer data into our system, verifying eligibility and benefits and responding to customer/clinic inquiries in a timely manner. This position requires strong communication skills, and the ability to multitask.
$300 monthly insurance stipend and paid holidays after 90 days of employment, paid vacation/sick time after 6 months of employment.
Responsibilities:
- Enter customer data into the system accurately and efficiently.
- Maintain customer records and update customer information as needed.
- Provide excellent customer service in a professional manner.
- Ensure customer satisfaction by providing accurate and helpful information.
- Maintain confidentiality of customer information.
- Verify Insurance eligibility and benefits.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Ability to commute/relocate:
- Tacoma, WA 98405: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical insurance: 1 year (Preferred)
Work Location: In person