Job Details
Qualifications
- Auto service management
- Construction
- Customer service
- Driver's License
- High school diploma or GED
- Management
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Job Description
Full Job Description
US Equipment Sales and Rentals,t is currently searching for an experienced Heavy Equipme tService Manager.
The Service Manager will 1) manage all aspects operations within the service department; 2) communicate with customers to ensure understanding of service needs and guarantee consistent delivery of service to customers; and 3)work with Service Department Technicians to schedule, dispatch, document and bill repairs to company and customer machines.
We are seeking an experienced individual who takes pride in their work and who will enjoy the challenge of being an integral part of the company’s growth. The successful candidate will be based in the company’s Southwest Suburban Chicago, IL headquarters location.
The successful applicant will support the company by fulfilling these job responsibilities:
- Provide excellent customer service to all individuals both internally and externally.
- Schedule and dispatch service technicians for machine service calls
- Ensure all department tools, equipment and vehicles are in good working order .
- Respond to customer service situations in a timely manner with information needed to resolve customer concerns.
- Manage Preventative Maintenance schedules, refer to service and warranty history, recommend services/repairs needed.
Qualifications - the ideal candidate will possess the following:
Essential Requirements
· Must have at least 3 years of previous service management experience.
· Heavy construction equipment parts or service experience preferred
· Excellent customer service skills
- Excellent time management skils
· Must be familiar with computer systems for managing inventory and service billing
· Must be proficient in MS Office Suite
· Must be proficient with Internet applications
· Must have proficient oral and written skills
· Must have a HS Diploma or GED
· Must be able to lift at least 40 lbs.
· Must have a valid driver’s license
Compensation and Benefits:
Includes competitive salary between $120,000 and $160,000 depending on experience, 401(k), medical, vision and dental insurance and other benefits. Employees receive paid time off including vacation and holidays.
US Equipment Sales and Rentals is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status.
Work Remotely
- No
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Parts and Service: 3 years (Preferred)
Work Location: In person