Job Details
Qualifications
- Analysis skills
- Communication skills
- Computer skills
- Hotel experience
- Hotel management
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Referral program
Job Description
Job summary
The General Manager is the CEO of the hotel, owning all aspects of operations and revenue generation. The GM is responsible for creating a culture of service and success at all levels of the organization. Success in this role requires a proven track record of delivering results, leading by example, and servant leadership.
TS2 Hospitality is actively developing multiple properties, so while we may not have an immediate need for any specific position, we are actively interviewing for all leadership positions and would enjoy the opportunity to have a conversation if you’re interested in joining our growing team. Apply today to start the conversation!
Compensation & Benefits
- Competitive salary based on position and experience.
- Annual performance reviews.
- Quarterly bonus plan with revenue sharing and team performance incentives.
- Health, vision and dental insurance (full-time associates and managers).
- Paid vacation (full-time associates and managers).
- 24/7 telemedicine for employee and up to 7 family members (no cost to employees).
- 401(k) with 3% employer contribution (no employee match required).
- Up to $500 per year in tuition assistance.
- Hotel discounts for employee, family and friends through brand discount programs.
Job responsibilities
- Serve as the “cultural champion” of the hotel, ensuring that our associate team is engaged, appreciated, challenged and committed to serving our guests and each other.
- Collaborate with ownership to develop an annual budget and achieve targets for revenues, expenses and owner returns.
- Recruit, hire, and train a team of dedicated managers and associates who deliver excellent service as measured by both employee and guest satisfaction metrics.
- Oversee sales and marketing efforts and assist Director of Sales in maximizing revenue and ensuring all associates drive lead and revenue generation.
- Participate in weekly revenue calls and collaborate with Director of Sales to lead revenue management strategy and maximize RevPAR.
- Implement company HR policies and procedures and maintain appropriate records.
- Maintain tight financial controls to protect company and guest financial information.
- Attend community networking events to represent the hotel and develop key relationships with clients, prospects and community influencers.
- Oversee planning and coordination of company meetings, events, celebrations and community involvement initiatives.
- Handle other responsibilities as needed/directed by hotel ownership.
Qualifications
- Excellent leadership and communication skills required to ensure employees know what is expected of them and have the tools and training needed to accomplish it.
- Passionate about developing and mentoring leaders and able to successfully delegate to subordinates while providing proper coaching, direction and guidance.
- Flexible schedule (evening, weekend and holiday availability are required with the possibility of having to work or cover occasional overnight shifts).
- Previous hotel management experience, preferably as a hotel general manager.
- Comfortable filling in for other department leaders (sales, housekeeping, guest service, food and beverage) as needed when they’re off or unavailable.
- Strong computer, organizational and analytical skills.
- Able to handle stressful, high-pressure situations and conflict in a calm, professional manner.
- Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, reaching, standing for extended periods and lifting up to 50 pounds.
- Able to successfully pass a drug test and background check.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Kansas City, MO 64137: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management (Preferred)
- Hotel management (Preferred)
Work Location: In person