Job Details
Qualifications
- Bachelor's degree
- Customer service
- Microsoft Excel
- Microsoft Outlook
- Time management
- Underwriting
Benefits
- Health insurance
- Paid time off
Job Description
Insurance Customer Service Representative (CSR) – Hiring Immediately
Ozark Hills Insurance Agency
Remote Position
Compensation: Up to $70,000,00 per year based on past work experience and skill set
Ozark Hills Insurance agency in West Plains Missouri, has an immediate opening for an experienced Insurance Customer Service Representative. This can be a remote position. As a Customer Service Representative for Ozark Hills Insurance Agency, you will be working hand in hand with our Insurance Agents to help existing and new clients find and secure personal, business, or agricultural insurance. As an independent insurance agency, we work with many different insurance providers. Your existing relationships with these same companies will be extremely beneficial as you put together an insurance program that meets the needs, wants and budgets of our clients.
As a Customer Service Representative for Ozark Insurance Agency, you will enjoy:
A strong base pay rate with a solid company who has been in business since 2002
Holidays off per our corporate holiday off schedule
Personal Time Off to ensure work / life balance
Health Insurance program or reimbursement
Work Schedule Flexibility
Excellent career development and growth opportunities
As a Customer Service Representative for Ozark Insurance Agency, you will be:
Working directly with in our clients to quote various lines of insurance products.
Correspond with our customers to communicate changes to policy, updates, or new product options.
Develop and maintain strong working relationships with the office insurance agent staff.
Work directly with the multiple insurance companies to secure the optimal insurance products for our personal, agricultural, and commercial clients
Communicate properly and timely with all producers regarding submissions and decisions for new or renewal business
Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures to minimize risk and predict future success
Review and handle policy servicing requests (endorsements, audits, Company requests, Certificates, Premium Finance Notices and Cancellations, etc.) appropriately
Review inspection reports and compare conditions that were represented at the time the binding and take appropriate or needed actions
Maintain necessary licenses to produce business
We are seeking candidates with the following qualifications:
Bachelor’s degree or appropriate insurance designations
2 or more years of underwriting experience in Commercial and Personal Insurance
Must be licensed in corresponding area of insurance
Must be able to understand and analyze necessary components of insurance policies
Must have knowledge of commercial multi-line underwriting and rating
Must be proficient with productivity software such and Microsoft Outlook, Word, and Excel
Must have existing relationships with Insurance Providers
Ability to develop, foster and maintain an excellent working relationship with agencies
Excellent written and verbal communications skills
Excellent Time Management skills
Ability to work extended hours when necessary to produce quotes for production staff
Maintain current knowledge of insurance industry
Excellent Team Playing Skills
Legally able to work in the United States
About Ozark Hills Insurance Agency
Since 2002, Ozark Hills Insurance has been providing quality and affordable personal, agriculture and business insurance products to their clients in Missouri and Arkansas. As an independent agency, Ozark Hills Insurance agents work with top rated insurance carriers across the country to find their customers the best insurance programs to meet their needs, wants and budget. If you want to work with a company that is committed to training, promoting, and retaining their most valued resource, its team members, we encourage you to apply today. Ozark Hills Insurance Agency is a locally owned business, headquartered in West Plains Missouri with additional offices in Gainesville Missouri and Mtn. Home Arkansas.
Ozark Hills Insurance Agency is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.