Job Details
Qualifications
- Communication skills
- CompTIA Server+
- Customer service
- Phone etiquette
- VMWare
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Job Description
Entech Culture:
Looking for a great place to work? Entech offers an awesome culture that fosters teamwork, personal and professional development. Remote work opportunities, paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
Job Summary:
Entech's Entry Level System / Network Support Technicians will assist other team members in supporting small and medium scale business networks, both remotely and on-site. The Tech will work with other departments to deliver comprehensive IT solutions to issues that may arise. This position requires customer service skills and IT technical knowledge/skills. Entech supports clients in many different industries and the demands of each are unique.
Job Responsibilities:
Remote Support of a wide range of clients using remote support tools
Resolve issue tickets in a timely manner
Assist other team members in projects
Server troubleshooting in Virtual Environments
Basic networking including cabling and basic network deployment tasks
Help monitor Backup, Security, and other IT solution tools
Qualifications:
Advanced knowledge and experience in VMWARE environments
Mastery of desktop support and ability to knowledge share with other team members
Awesome customer service service and phone skills
Love for technology and IT solutions
A+, Net+, Server+ required or 1 year professional IT experience.
Other Requirements:
Team player
Ability to stay organized in a high paced environment
Great customer service and communication skills
An in-depth pre-employment background investigation and drug test is required.
Benefits:
Health, Vision, Dental, Life Ins
401k with Match
Professional Development Reimbursement
Paid Holidays, Paid Time Off, Paternal Leave
Remote Work options available after 90 days
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Apply today to learn more about Entech. We look forward to hearing from you!
Job Types: Full-time, Contract, Temporary, Internship
Salary: $14.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8 hour shift
Experience:
IT Support: 1 year (Preferred)
Customer service: 1 year (Preferred)
License/Certification:
CompTIA A+ (Preferred)
https://www.entech.net/who-we-are/